[Hiring] Technology Implementation Analyst @Complii

Role Description

At Complii, we're investing in a major technology transformation across our Group, and we're looking for a Technology Implementation Analyst to join our Technology & Transformation team. This is an excellent opportunity to build your career across technology, business analysis, data, and project delivery while playing an important role in the implementation of shared platforms including Simpro, Sage Intacct, HubSpot, and HiBob.

We're looking for someone who is motivated, analytical, and keen to develop their technical skills while working with both people and technology. You'll work alongside experienced consultants, implementation managers, and business stakeholders, supporting everything from data migration and process mapping through to testing, training, and go-live support as we onboard businesses and deliver transformation initiatives across Complii.

Benefits

• Excellent salary
• 25 days’ holiday plus bank holidays
• Additional day off for your birthday
• Collaborative and supportive working environment
• Opportunity to develop your career within our Technology & Transformation team
• Hands-on experience across multiple systems, businesses, and technology disciplines

Responsibilities

• Supporting technology implementations across Complii businesses
• Assisting with discovery workshops, requirements gathering, process mapping, system configuration and validation
• Helping ensure new ways of working align with our Group-wide operating model
• Supporting data migration from legacy systems, including gathering, cleansing, transforming, and validating data
• Assisting with system imports and reconciliation, and identifying and resolving data quality issues
• Supporting testing and quality assurance activities, developing and executing test scripts
• Coordinating User Acceptance Testing, tracking and retesting issues
• Working with internal teams and external partners to ensure solutions are ready for deployment
• Preparing guidance and training materials, delivering end-user training
• Supporting super users and providing go-live and hypercare support
• Identifying opportunities for continuous improvement

Qualifications

• Strong analytical and problem-solving skills with excellent attention to detail
• Confidence working with Microsoft Excel and large datasets
• Ability to learn new systems and processes quickly
• Strong communication, organisation, and people skills
• Confidence to work with stakeholders at different levels
• Ability to manage multiple priorities
• Willingness to travel regularly to operational sites across the UK

Requirements

• Experience with systems such as Simpro or other ERP or field service management platforms
• Experience in data migration, process mapping, software testing, user support, or business systems
• Recent graduate in a business or technology-related discipline, early-career professional, or experienced administrator, coordinator, or analyst
• Aptitude and motivation to learn

Company Description

Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly.

This role offers the opportunity to build broad experience across technology implementation, data, business analysis, testing, and project delivery while helping to create consistent and scalable ways of working across a growing national Group.