Technology Analyst @City of Raleigh North Carolina
All Others
Salary 80,400 - 124,60..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago

[Hiring] Technology Analyst @City of Raleigh North Carolina

2wks ago - City of Raleigh North Carolina is hiring a remote Technology Analyst. πŸ’Έ Salary: 80,400 - 124,600 per year πŸ“Location: USA

Role Description

The Technology Analyst works within the Administrative Division of Solid Waste to support the technology projects, initiatives, and responsibilities of both divisions. This position will serve as a project lead for department-wide initiatives within their area of responsibility.

  • Manages technical projects; defines system requirements, priorities and viable alternatives; presents solutions to stakeholders; prioritizes and coordinates tasks; maintains schedules and provides project updates; fosters organizational change management.
  • Serves as project team member on projects with technical components; works collaboratively to present solutions to stakeholders; analyzes and documents requirements.
  • Performs needs analysis; researches technologies for current and future projects; identifies and implements technical solutions and productivity enhancements.
  • Oversees business processes and system solutions; identifies, develops, implements and/or maintains technology solutions.
  • Provides technology support for Solid Waste Staff; provides application support including system debugging, updating and configuration, user support; documentation creation/management.
  • Coordinates vendor relationships; acts as the point of contact between Solid Waste and external vendors/partners.
  • Provides analytical support of assigned business systems, servers and applications; develops and maintains reports, technical system documentation, end user reporting tools, database structures, queries and/or technical reference materials; develops system interfaces and extracts/migrates data.
  • Provides user training and technical guidance.
  • May serve as lead workers, assigning work and monitoring work completion or may supervise staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.

Qualifications

  • Associate's Degree or 2 Years of College in Information Technology, Computer Science, or related field; 1 to 3 years' experience in asset management, system administration or a related field.
  • Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.
  • Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire.
  • CompTIA A+ and Microsoft Certification.

Requirements

  • Knowledge of business systems and technology practices.
  • Knowledge of project management principles.
  • Knowledge of business process analysis and system requirements.
  • Knowledge of troubleshooting and root cause analysis.
  • Knowledge of reporting, data, and technical documentation.
  • Skills in project coordination and organization.
  • Skills in technical troubleshooting and problem-solving.
  • Skills in system and application support.
  • Skills in reporting and data analysis.
  • Skills in communication and customer service.
  • Ability to work collaboratively with staff, vendors, and IT.
  • Ability to manage multiple projects and priorities.
  • Ability to analyze problems and recommend solutions.
  • Ability to explain technical information clearly.
  • Ability to support users and provide training.
  • Ability to adapt to new technology and processes.

Benefits

  • Accommodations for individuals with disabilities are provided upon request.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Technology Analyst @City of Raleigh North Carolina
All Others
Salary 80,400 - 124,60..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago
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πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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Application Denied βœ“
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