[Hiring] Technology Adoption Manager @Fragomen

Role Description

We are seeking a Technology Adoption Lead to drive the successful integration, adoption, and scaling of technology solutions across the organization. This role sits at the intersection of business strategy, technology, and change management, ensuring technology initiatives deliver measurable value and are effectively adopted by end users.

Qualifications

• Required:
  • Bachelor’s degree in Business, Technology, or a related field AND 7+ years of experience in technology adoption, change management, or digital transformation
  • OR Master’s degree in Business, Technology, or a related field AND 5+ years of experience in technology adoption, change management, or digital transformation
  • OR equivalent practical experience
  • Experience working with enterprise technology products or SaaS platforms
  • Strong understanding of business process transformation and workflow optimization
• Preferred:
  • Background in consulting, transformation programs, or enterprise technology adoption

Requirements

• Innovative mindset with a track record of identifying opportunities for technology adoption and driving continuous improvement
• Strategic thinking, with the ability to develop and execute long-term adoption strategies aligned with organizational goals
• Strong cross-functional collaboration skills, with the ability to influence diverse stakeholders and drive change without authority
• Excellent communication and storytelling skills, translating complex technical concepts into clear business value
• Strong program and project management capabilities, with experience managing multiple initiatives simultaneously
• Ability to quickly understand and apply advanced technologies in a business context
• Data-driven approach to decision-making, with experience leveraging adoption and analytics tools to define and track success metrics, monitor usage, and continuously optimize outcomes
• Ability to create and scale enablement content using a range of tools (e.g., video, interactive guides, presentations) to support diverse learning styles
• Comfortable working across a variety of digital platforms and quickly adapting to new tools and technologies
• Ability to work effectively in a remote environment, demonstrating strong ownership, communication, and collaboration

Benefits

• All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process.
• This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations.
• We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people.
• Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.