[Hiring] Technical Manager @MultiTech

Role Description

The Technical Manager will be responsible for in depth knowledge of the product portfolio and clearly articulating the technical differentiators of a product and positioning against competitor products. You will compile technical details related to market and customer requirements, working with the Product Management team to continually improve the products and position products in new markets.

Essential Duties and Responsibilities

• Support the creation of design guides, troubleshooting guides, evaluation guides, application notes, technical white papers, presentations, videos and demonstrations for our IoT solutions and products.
• Create, update and present marketing collateral that includes technical presentations, datasheets, case studies, etc.
• Create demonstrations that highlight the key values of the product to aid in better market penetration of new technologies and features.
• Work with customers and partners for feature comparisons, benchmarking, and demonstration setup development.
• Provide engineering guidance on enhancing features and fixing any bugs.
• Support outbound activities like customer and field engagements such as technical workshops and product demonstrations.
• Build and maintain a demonstration environment for our IoT solutions and products.
• Support sales and marketing efforts as required. Travel required to support field and marketing activity.
• Support product launch activities and assist with Tradeshows, Conferences, and Technical Sales Training / workshops or Channel Partner Training activities.
• Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of BDMs, PMs, Engineers as required.
• Work with the Product Management Team for market and competitive analysis.

Qualifications

• Strategic technical thinking and a good business understanding.
• Should be sensitive to deadlines and flexible to adjust according to changing priorities.
• Extensive customer and field experience with IoT products is a must.
• Excellent English and German written and oral communication skills required; other language skills are desirable.
• Customer focused Sales Engineering experience is a must.
• Software development experience and/or capabilities highly desired.
• Driven, with an entrepreneurial spirit and sense of urgency. Must be resourceful and proactive.
• Highly organized, detail-oriented and possessing a high level of integrity.
• Team player that works well in collaborative situations.
• Good leadership skills and the ability to work with all teams in the company.

Education and/or Experience

• University Degree and/or Previous Applications Engineering Experience.
• Highly desired, bachelor’s degree in one of the following:
  • Electrical Engineering
  • Telecommunications Engineering
  • Electronics Engineering
  • Wireless Communications Systems
  • Computer Engineering
• Highly desired, Wireless Technology experience in one or more of the following:
  • Cellular Networks (2G, 3G, 4G LTE, 5G)
  • LoRaWAN
  • NB-IoT
  • Wi-Fi (802.11 standards)
  • Bluetooth / BLE

Physical Demands

• Requires standing, sitting, and walking for periods of time.
• Use hands to finger, handle or feel.
• Requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Comprehensive benefits package including competitive health, dental and vision insurance plans.
• Company-paid Employee Life, AD&D, and Short-term Disability.
• 401(k) with employer matching.
• 10 paid holidays and paid time off (PTO) to support work-life balance.
• Access to Voluntary Life for you and your eligible dependents.
• Long-term Disability, flex spending, and health savings accounts.