[Hiring] Technical Business Analyst @Megaport

Role Description

As a Technical Business Analyst, you'll be a vital link within one of our Software Engineering teams, bridging the gap between business needs and technical solutions. You’ll dive deep to uncover root causes through targeted questioning, challenging assumptions, and ensuring we solve the right problems for our business and customers.

We are looking for someone fast-paced and technically sharp who owns the "why" (defining clear business context, acceptance criteria, and stakeholder impact) while trusting engineers to own the technical "how". You'll keep developers unblocked by answering logic and domain questions, maintaining a well refined backlog, and keeping internal documentation current.

What You’ll Be Doing

• Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.

Qualifications

• 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.
• Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.
• Technical sharpness to follow technical discussions, understand API/system workflows, and keep pace with fast-moving engineering teams.
• Exceptional ability to produce clear, concise, and comprehensive documentation.
• Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
• Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.
• Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
• Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
• Solid understanding and demonstrable experience applying Agile principles within software development teams.
• Practical experience with APIs, web services, and web-based software projects.

Benefits

• Flexible working environment – a remote-first culture with coworking options available.
• Generous leave plans – including parental leave, birthday leave, and a purchased annual leave program.
• Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
• Comprehensive learning support – generous study and training allowance plus paid study leave.
• Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership.
• Motivated, inclusive team – work alongside industry experts and fresh talent.
• Recognition programs – celebrate achievements with our Legend and Kudos award.