[Hiring] Technical Application Scientist @Azenta Life Sciences

Role Description

The Technical Application Scientist position is a non-bench role that works closely with customers and the lab in order to effectively manage the customer interaction with GENEWIZ.

What You’ll Do

• Provide NGS consultation for complex projects via enhanced touchpoints including emails, direct calls, and teleconferences
• Review all NGS quotes from Associate Study Managers
• Train Associate Study Managers
• Optimize pre-sales and quoting workflow
• Lead troubleshooting for standard cases
• Serve as the main point of contact for select external customers including, but not limited to:
  • General pre-sales inquiries
  • Complex project design
  • Progress reports
  • Technical support/troubleshooting

Qualifications

• Master’s Degree required with 2+ years of relevant experience required
• PhD preferred
• In-depth knowledge of NGS techniques, applications, and platforms is required
• Prior scientific technical support and troubleshooting experience is required
• Project management experience recommended
• Excellent interpersonal skills, both verbal and written, is required
• Ability to efficiently, accurately, and succinctly communicate complex information is required
• Ability to multitask and meet deadlines in a fast-paced, customer-oriented environment

Company Description

At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

GENEWIZ is a global leader in multiomics and synthetic solution services with headquarters in South Plainfield, NJ and offices and operations worldwide. We empower our customers’ research by providing high-quality, precision-based solutions from discovery through clinical development, enabling scientists to make breakthroughs faster and more efficiently. Key services include:

• Next Generation and Sanger sequencing
• Gene synthesis
• Gene-to-discovery solutions including antibody production, viral packaging, and mRNA synthesis