[Hiring] Team Lead - Epic Radiant @BMC Software

Role Description

Oversees a team of analysts responsible for the coordination, training and implementation of Epic Radiant and other clinical applications (e.g. Powerscribe). Their primary responsibility is to ensure that applications are well supported and that implementations are properly executed to meet organizational standards. The Team Lead must possess a thorough understanding of medical terminology, technology and clinical workflows.

• Responsible for coordinating training, troubleshooting, configuration and error resolution for new and existing applications.
• Work closely with end-users and ITS management staff to manage the development and implementation of new features and functions.
• Partner with assigned departments to identify user requirements, utilize available technologies, develop detailed interface and conversion specifications, and recommend software solution options.
• Lead in the development and implementation of new features or enhancements for large scale projects.
• Provide oversight and project management to a team of analysts for other projects.

Qualifications

• Bachelor's degree required.
• Epic Radiant certification required.
• Five years of information systems experience as a senior clinical/business analyst or project manager required.

Requirements

• Demonstrated management ability.
• Demonstrated analytical, problem-solving and conceptual skills.
• Strong software and application knowledge with base knowledge of relevant technologies, operating systems.
• Excellent verbal and written communication skills.
• Capable of supervising all aspects of day-to-day operations and support.
• Solid understanding of business environment and operations.
• Able to identify complex problems, their probable causes, their impact on operations, report them to the appropriate parties, offer possible solutions, and decide on the optimal course of action.
• Able to independently and/or collaboratively bring problems to complete resolution.
• Close attention to detail, ability to carefully monitor processes and organize and maintain a system of records.
• Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
• Provide quality customer service and serve as an exemplary representative of Information Systems.
• On-going communication, feedback and follow-through with customers/peers are essential.
• Negotiate and acquire resources as necessary to appropriately implement projects.
• Assure work assignments for team are completed in accordance with an established project timeline.
• Maintain a high level of confidentiality regarding patient and staff information.

Benefits

• Compensation range: $89,500.00 - $130,000.00.
• Generous total compensation including benefits (medical, dental, vision, pharmacy).
• Discretionary annual bonuses and merit increases.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Paid time off.
• Career advancement opportunities.
• Resources to support employee and family well-being.