[Hiring] Tax Data Specialist @OneSource Virtual HR, Inc.
Apr 04, 2025 - OneSource Virtual HR, Inc. is hiring a remote Tax Data Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Northern America, Europe.
Role Description
The Tax Data Specialist is responsible for maintaining tax profile data for OSV customers. The role is responsible for processing profile update requests directly from customers via customer cases as well as capturing electronic/published data from Federal, State, Local, and Territorial taxing agencies and facilitating the data input with a high level of accuracy into multiple systems (TaxEx, Workday, etc.).
- Act as primary point of contact for customers in regard to systems, basic tax inquiries and tax applications.
- Responsible for managing cases for assigned customer team(s) to provide professional and timely responses to internal and external customers, while working with other departments as needed.
- Maintain customer information by updating information on internal systems, including but not limited to TPA, rate information, customer profile details, etc.
- Support and manage proactive customer cases regarding Workday data and/or configuration anomalies that will impact filing.
- Provide feedback to leadership in regard to missing FAQs or customer knowledge so inquiries can be addressed more quickly and accurately.
- Review and analyze employee and employer level Payroll Tax data on behalf of customers.
- Meet quality and production metrics outlined for position.
- Perform additional duties and special projects, as assigned.
Qualifications
- Working knowledge and language of the following business areas: Payroll and Payroll Tax.
- 2+ years of customer service experience.
Requirements
- Experience with multistate business tax registrations and/or licensing is highly desired.
- Associate degree in related field preferred.
- Payroll outsourcing experience preferred.
- Previous experience working with either TaxEx OR Workday, PeopleSoft or other ERP HR/Payroll systems/applications preferred.
Benefits
- Values-based culture.
- Upward mobility and professional development opportunities.
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| đź“Ť | Be aware of the location restriction for this remote position: Northern America, Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
Northern America, Europe
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Northern America, Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
