[Hiring] System Lead, Microsoft Dynamics 365 ERP @WELL Health Technologies Corp

Role Description

Reporting to the VP, Business Transformation, we are seeking a System Lead, Microsoft Dynamics 365 ERP to own and evolve WELL’s enterprise ERP platform. This role ensures Dynamics 365 delivers sustained business value, supports core financial and operational processes, and adapts to the organization’s evolving needs.

This newly created role brings structure, accountability, and clarity to a growing and increasingly complex ERP environment supported today by internal teams, outsourced providers, and Microsoft. As the platform expands across finance, procurement, operations, and corporate functions, this role provides dedicated ownership across:

• Roadmap planning
• Backlog management
• Support governance
• System optimization

You will serve as the single point of accountability for the Dynamics 365 ecosystem, balancing day-to-day system ownership, backlog prioritization, and release decisions with hands-on execution, including:

• Configuration
• Issue resolution
• Enhancements
• Day-to-day system stewardship

This is a fully remote role, open across Canada, with preference for candidates based in Vancouver or Toronto.

Qualifications

• Hands-on ERP leader with experience in Microsoft Dynamics 365 Finance & Operations environments
• Comfortable operating at both planning and execution levels
• Strong business acumen in finance-led ERP environments
• Pragmatic, curious, and resourceful
• Active use of AI tools to accelerate troubleshooting and improve solution design

Requirements

• Bachelor’s degree in a relevant field (such as Business, Information Systems, Computer Science, Engineering) or equivalent combination of education and experience
• Several years of experience in ERP systems, enterprise business systems, or application ownership roles
• Deep functional and technical familiarity with Dynamics 365, particularly across core finance modules
• Experience managing system backlogs, enhancements, release cycles, and production support
• Comfortable translating business requirements into functional system changes
• Strong ERP ownership mindset with accountability for outcomes

Benefits

• Primary owner of WELL’s Dynamics 365 ERP platform
• Operate across both planning and delivery
• Shape a critical enterprise platform
• Leverage AI tools for configuration and continuous improvement

Company Description

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.

• WELL owns and operates Canada's largest network of outpatient medical clinics
• Provider of a leading multi-national multi-disciplinary telehealth offering
• Publicly traded on the Toronto Stock Exchange under the symbol "WELL"

To learn more about the company, please visit: www.well.company