[Hiring] Sys VP Revenue Cycle Access-Experience @CommonSpirit Health

Role Description

As our System Vice President Revenue Cycle, National Access and Experience Leader, you will strategically oversee and standardize patient access and the patient financial experience across all hospitals. This leadership role drives continuous improvement for services including:

• Scheduling
• Registration
• Financial clearance
• Digital access
• Financial assistance
• Medicaid eligibility
• Vendor support
• Customer service
• Point-of-service collections

You will report to national revenue cycle leadership, directly impacting our commitment to an exceptional patient journey.

Every day you will:

• Monitor and optimize the performance of access services.
• Partner with regional and facility leaders to ensure consistency and best practices.
• Collaborate closely with corporate services, clinical teams, IT, and external vendors to achieve financial, operational, and patient experience goals.
• Establish clear performance expectations, track outcomes, and ensure compliant and consistent access processes across all revenue cycle functions.

To be successful in this role, you will possess a strong background in healthcare revenue cycle management and patient access leadership, with expertise in:

• Patient registration systems
• Financial clearance workflows
• Digital health technologies
• A deep understanding of Medicaid and financial assistance programs

Your exceptional vendor management skills, commitment to healthcare compliance, and ability to drive strategic initiatives will be key to elevating the patient experience and achieving critical financial KPIs.

As a remote employee, we will provide you with the equipment needed to work from home, including a laptop, docking station, dual monitors, and accessories.

Qualifications

• Bachelor's degree
• 10+ years demonstrated experience in the understanding and management of healthcare revenue cycle
• 12+ years in the healthcare industry with proven experience in a large, complex, multi-facility healthcare environment
• Ability to collaborate and work with people at all levels

Requirements

• Preferred: Master's degree