[Hiring] Sys VP IT Enterprise Business Solutions @CommonSpirit Health

Role Description

The System Vice President – Enterprise Business Solutions is a pivotal senior leadership role responsible for the strategic direction, successful implementation, and ongoing operational support of the organization's critical business applications. This leader will drive the strategic consolidation, optimization, and digital transformation of enterprise-wide systems, serving as the executive owner for a broad portfolio of platforms — with primary accountability for Workday and UKG, and ongoing stewardship of other key applications including Google Workspace and ServiceNow.

These platforms are central to our HR, Finance, Payroll, Accounts Payable, Supply Chain, and Clinical Operations functions across a multi-state health system serving millions of patients. Reporting to the Chief Technology Officer, this role demands a highly collaborative, data-driven, and results-oriented leader capable of leading large, complex programs, fostering high-performing teams, and partnering effectively with diverse business stakeholders across our expansive organization. This individual will ensure our enterprise solutions not only meet current operational needs but also drive future efficiencies, achieve desired ROI, and support the unified strategic vision of our ministry.

• Serve as the executive owner for the successful delivery, implementation, operationalization, and ongoing value realization of Workday, UKG, and other enterprise business solutions across the organization.
• Provide strategic oversight and executive leadership for all enterprise business systems, ensuring alignment with organizational goals and long-term technology and business roadmaps.
• Lead the consolidation of disparate systems and operations, contributing significantly to the unification of our ministry and simplification of our application landscape.
• Drive cross-functional collaboration and leadership across key enterprise domains — spanning technical (engineering, security), administrative (HR, legal, compliance), and corporate (communications, marketing, brand) functions — operating as a peer to senior executives and functional leaders.
• Clarify and maintain role boundaries with peer teams including IT Infrastructure, Cybersecurity, and Enterprise Architecture; partner closely with these functions to ensure cohesive platform delivery and governance.
• Lead the product management function for enterprise applications, defining strategic roadmaps, prioritizing enhancements, and driving user adoption, optimization, and measurable business outcomes.
• Manage key vendor relationships for all enterprise applications (e.g., Workday, UKG, Google, ServiceNow), ensuring optimal partnership, performance, and value realization.
• Architect and govern the enterprise-wide Organizational Change Management (OCM) strategy for enterprise business applications, partnering with executive leadership to build change capability, drive seamless employee adoption, and mitigate resistance across complex, system-wide transformations to accelerate business ROI.
• Cultivate a solutions-oriented mindset across all teams, empowering product managers, engineers, analysts, and architects to think creatively, challenge the status quo, and design innovative technical workflows.
• Oversee comprehensive operational support for both on-premise and cloud-based platforms, encompassing monitoring, application administration (security, provisioning), incident/problem/change management, and adherence to established SLAs.
• Champion strong platform governance and data governance principles to ensure data integrity, security, and compliance across all enterprise systems.
• Collaborate extensively with senior leaders across HR, Finance, Payroll, Accounts Payable, Supply Chain, Legal, Philanthropy, Corporate Compliance, Nursing/Clinical Operations, Physician Enterprise, and all CommonSpirit Regions.

Qualifications

• Bachelor's degree required.
• 10+ years progressive leadership experience in enterprise business solutions, IT, or a related field, with a significant focus on large-scale ERP and SaaS implementations, including at least 5 years in senior or executive leadership roles.
• Demonstrated experience leading transformational programs involving Workday and/or UKG (or comparable enterprise SaaS platforms) from implementation through operational maturity.
• Strong background in leading teams responsible for product management, engineering/development (integrations, configurations, RPA), organizational change management, and operational support of enterprise applications.
• Extensive experience supporting business functions such as HR, Finance, Payroll, Accounts Payable, Supply Chain, and Legal.
• Strong experience in platform and data governance.
• Proven ability to drive change management, foster user adoption, and optimize platform utilization following major system implementations.
• Experience transitioning both technical and nontechnical IT teams from traditional maintenance roles to solution-driven operating models.