[Hiring] Support/SRE Engineer @Redolent

Role Description

One of our direct clients is urgently looking for a Support/SRE Engineer.

• Respond to automated alerts and execute playbooks.
• Manage ongoing incidents, using your understanding of SamsClub to involve the right teams and resolve as quickly as possible.
• Ensure we can get an understanding of the system and debug a problem easily.
• Set the standards with teams for building resilient, debuggable systems.
• Ensure we never fail for the same reason twice.
• Follow up on each incident to ensure the appropriate action items are in place and prioritized.
• Help teams build tools to automate the toil of on-call duties.

Qualifications

• Based in the U.S, and willing to work core hours in EST / EDT.
• Have experience handling on-call shifts for mission-critical systems.
• Have been responsible for the tools and processes used to debug and correct failures in those systems.
• Have done hands-on development with cloud infrastructure (GCP, Azure, Kubernetes, Docker).

Company Description