[Hiring] Supply Chain & E-commerce Operations Coordinator @Aventus LLC

Role Description

Aventus is on a mission to find the best recruiter who can curate talent that aligns with our clients' unique needs. Join a growing consumer products brand that sells through Shopify, Amazon, retail partners, and nationwide fulfillment networks. We're looking for an organized, proactive operations professional who can help keep inventory, orders, and logistics running smoothly.

• Manage RMAs and product returns
• Coordinate with 3PL warehouses and logistics partners
• Monitor inbound shipments and inventory receipts
• Create and manage inbound shipments in NetSuite
• Track order fulfillment and investigate discrepancies
• Support Shopify and Amazon FBA operations
• Maintain operational reports and trackers
• Communicate with U.S.-based teams and external partners through email, chats, and phone calls
• Identify process improvements and update SOPs as needed

Qualifications

• Minimum 3 years of experience in Supply Chain, Logistics, Inventory Management, Order Fulfillment, or E-commerce Operations
• Experience with NetSuite
• Experience with Shopify
• Experience with Amazon Seller Central and/or Amazon FBA
• Experience working with 3PL providers

Requirements

• Advanced Excel or Google Sheets skills
• Strong analytical and problem-solving abilities
• Exceptional attention to detail
• Ability to work independently with minimal supervision
• Excellent organizational and time management skills
• Exceptional spoken and written English communication skills
• Dedicated home office or quiet workspace
• A Windows or macOS computer that meets modern performance standards (Chromebooks are not supported)
• Minimum 8 GB RAM and 256 GB SSD storage
• A stable, hardwired Ethernet internet connection with at least 20 Mbps download and 20 Mbps upload (Wi-Fi is not permitted during working hours)
• A USB or 3.5mm wired headset (Bluetooth headsets are not permitted)
• A functional HD webcam for meetings, coaching sessions, and client interactions
• Backup internet solution required (mobile hotspot, secondary ISP, etc.)
• Backup power solution
• Ability to receive contractor payments through Wise
• Must be able to attend meetings with the camera on when requested

Work Schedule & Commitment

• Must be available to work full-time: Mon-Fri 9 am to 6 pm US Eastern Time
• This role requires your full attention during scheduled working hours
• No overlapping employment, freelance work, consulting, or other jobs during your scheduled shift
• Consistent attendance, responsiveness, and availability are required

Benefits

• Competitive compensation: $12-$14 USD/hour
• No Hidden Fees or Deductions – Your earnings are net income
• 100% Remote Work – Work from anywhere
• Paid Time Off & Double-Pay Holidays – Recharge and enjoy well-earned breaks
• Monthly Medical Aid Bonus – We contribute to your healthcare needs
• Career Growth & Merit Increases – Short-term growth opportunities for overachievers
• A Supportive & Collaborative Culture – Work in an environment that values strategy, innovation, and meaningful relationships

How You Can Grow With Us

• Take ownership of critical supply chain and e-commerce operations
• Become a trusted partner to U.S.-based stakeholders
• Expand your expertise in NetSuite, Shopify, Amazon FBA, and 3PL operations
• Contribute to process improvements and SOP development
• Gain exposure to multi-channel e-commerce operations
• Create opportunities for future advancement through strong performance and reliability