[Hiring] Supplier Enablement Subject Matter Expert @Sunrise Systems

Role Description

A hands-on contractor role with deeper process expertise than the wider enablement team. This person both executes the enablement work and acts as the team's go-to expert.

• Supports onboarding vendors to the global supplier portal.
• Implements new supplier transactional processes and procurement catalogs as part of the Digital Transformation Project.

Supplier communications & automation (primary focus)

• Set up and own Power Automate for supplier communication automation — build and configure the flows, prepare everything, and run the automated communications.
• Prepare and issue all supplier communications across the campaign (different communications rounds, including post-go-live).
• Monitor supplier communications for the project — mailbox monitoring and auto-replies, manage/track bouncebacks; submit missing/invalid addresses to the local team and manage corrections.
• Prepare and run the supplier survey / cXML questionnaire; manage responses, follow up non-responsive suppliers, and drive supplier buy-in.

Subject-matter expertise & escalation

• First-level escalation and expert support for the enablement contractors — how to set up a cXML connection, build catalogs/PunchOut, send communications, and resolve errors (advisory support, not line management).
• Provide Coupa CSP and cXML process guidance; validate and troubleshoot item-load files and cXML connections.
• Prepare training documents / SOPs for catalogs and cXML, and run knowledge transfer so the team can execute consistently.
• Schedule and lead meetings and initial conversations with cXML and PunchOut suppliers; own status dashboards and reporting for their own supplier scope.
• May interface with category managers and IT/DTS on dependencies.

Core enablement delivery

• Build and migrate hosted and PunchOut catalogs and set up cXML connections — including the more complex connections (gather supplier information, set up the transmission document, align test scenarios and test).
• Support supplier onboarding, master-data change requests, and cutover (prepare/organise files, run smoke tests), and track/report readiness.

You'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Qualifications

• Hands-on experience with Power Automate — able to build and configure flows for communications.
• Hands-on cXML, PunchOut and hosted catalog setup experience, plus knowledge of EDI and EDI-to-cXML conversion.
• Experience with a supplier portal (Coupa Supplier Portal preferred).
• Excellent communication and stakeholder skills, including explaining technical concepts to a non-technical audience.
• A self-starter able to work autonomously with minimal supervision; mid-level, typically 3-5 years in procurement / supplier enablement.
• Fluent level of English, spoken and written, is essential.

Requirements

• Prior Coupa catalog / cXML enablement delivery on a transformation or migration programme (desirable).
• Knowledge of SAP (desirable).

Benefits

• ACA compliant medical coverage.
• Dental insurance.
• Vision insurance.
• Sick time benefits as required per State regulations.

Company Description

Our client is a leading Consumer Goods Manufacturing Company.