[Hiring] Supervisor, Care Management @TRILLIUM HEALTH RESOURCES

Role Description

Trillium Health Resources has a career opening for a Supervisor, Care Management - Innovations Waiver (IW) to join our Care Management team. This position’s primary responsibilities include:

• Overseeing a team of professionals who provide localized support within a managed care environment to members who receive Innovations Waiver funding and who have Intellectual or Developmental Disabilities or Traumatic Brain Injury.
• Ensuring staff implement industry standard, evidence-based and best practices to support members using the Trillium Connections Care Management platform.
• Providing oversight to ensure members receive whole-person care that focuses on all members’ needs including physical health, behavioral health, and social determinants of health/unmet health resource needs.

On a typical day, you might:

• Provide direct supervision and oversight for assigned team of localized, multi-disciplinary team supporting members with intellectual/developmental/TBI disabilities.
• Ensure staff utilize workflows as required in Trillium Connections to complete Care Management comprehensive assessment and care plans for members as care needs change.
• Establish a team-based, person-centered approach to coordination of care to be implemented by all team members.
• Monitor teams to help ensure integration of care through the establishment of a multi-disciplinary team to meet the member’s needs.
• Be familiar with evidence-based and best practices for members and translate that knowledge into specific processes, procedures, and workflows for staff.

Qualifications

• Bachelor’s degree or licensure as an RN, and five (5) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR
• Master’s degree in a human services field or licensure as an RN, and three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI.
• Must have a valid driver’s license.
• Must reside in North Carolina and within 75 miles of Trillium’s Midstate Region which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond.
• Must be able to travel within catchment as required.

Requirements

• Work experience focused on working with Innovations Waiver (preferred).
• A minimum of two (2) years of experience supervising a team (preferred).

Benefits

• Typical working hours: 8:30 am – 5:00 pm.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.