[Hiring] Strategic Implementation Specialist - EHS & Sustainability Solutions @Benchmark Gensuite

Role Description

We are seeking a Strategic Implementation Specialist - EHS & Sustainability Solutions to join our team. This individual will bring EHS and Sustainability domain knowledge, experience supporting digital solution implementations, and a passion for helping translate complex business needs into meaningful technology outcomes. Working closely with Subscriber Success leaders, Account Management, Technical Implementation teams, and external implementation partners, this role helps coordinate strategic subscriber initiatives that deliver exceptional business outcomes.

This is a unique opportunity to grow within a team dedicated to supporting our most strategic new subscriber launches and partnerships. The SSC Lead Specialist plays an important role in coordinating complex implementations, fostering cross-functional collaboration, and helping ensure successful execution from planning through stabilization. In this role, you will serve as a key contributor and execution partner, helping bring structure, alignment, and momentum to complex subscriber engagements. You will work alongside experienced leaders to coordinate launch activities, resolve challenges, and deliver exceptional experiences for our most important subscribers while expanding your expertise and strategic impact over time.

This is a highly visible, cross-functional role for someone who enjoys solving complex problems, thrives in collaborative environments, and is motivated to develop their expertise while helping deliver digital transformation initiatives with consistency, quality, and long-term impact.

Key Responsibilities

• Support the planning and execution of strategic new subscriber launches and key subscriber initiatives.
• Coordinate cross-functional activities to drive alignment, accountability, and successful delivery.
• Manage assigned launch workstreams, monitoring milestones, risks, dependencies, and overall project health.
• Build trusted relationships with internal teams and subscribers to support successful implementation outcomes.
• Prepare clear project updates, executive summaries, and stakeholder communications.
• Partner with implementation and account teams to ensure smooth transitions into ongoing subscriber success.
• Contribute to the continuous improvement of SSC processes, tools, and implementation best practices.
• Develop expertise in Benchmark Gensuite solutions, implementation methodologies, and subscriber success strategies to increase impact and support future growth opportunities.

Qualifications

• Bachelor's degree; 2-4 years of experience in EHS, Sustainability, ESG, Operational Risk, or a related business domain.
• Experience supporting digital transformation initiatives and/or enterprise software implementations.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and drive execution.
• Proven ability to build relationships, collaborate across cross-functional teams, and contribute effectively in a matrixed environment.
• Excellent written and verbal communication skills, with the ability to engage both technical and business stakeholders.
• Strong analytical, problem-solving, and organizational skills, with sound judgment and attention to detail.
• Ability to adapt quickly, learn continuously, and thrive in a fast-paced, evolving environment.

Preferred Qualifications

• Experience supporting Benchmark Gensuite software implementations or digital transformation initiatives within EHS, Sustainability, Risk Management, or other enterprise functions.
• Experience partnering with users and stakeholders across enterprise organizations.
• Familiarity with customer success, implementation, change management, or project management methodologies.
• Demonstrated passion for continuous learning and developing expertise in Benchmark Gensuite solutions and subscriber success best practices.

Benefits

• Annual bonus programs.
• Regular team-building events.
• Off-cycle reviews for excellent performers.
• Engaging team activities including happy hours and exciting virtual events.
• Benchmark Gensuite Team Member Networks for shared identity and empowerment.

Company Description

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles.

With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions.

Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.