[Hiring] Strategic Email Deliverability Consultant @Bloomreach

Role Description

As a Strategic Email Deliverability Consultant for Bloomreach Engagement, you'll be at the forefront of our email game, ensuring our messages are delivered, read, and loved by our customers' audiences. The work you do will impact many customers in dozens of different verticals in the e-commerce and retail space globally.

Working in one of our European offices or from home on a full-time basis, you´ll become a core part of the Deliverability & Product Team.

Your job will be to:

• Master the Inbox: Take charge of email deliverability, ensuring emails reach the inbox and not the spam folder.
• Ensure proper monitoring of and alerting on email performance metrics like open rates, click-through rates, and bounce rates are in place and optimize processes for success.
• Stay Trendy: Keep up with email compliance trends and regulations, ensuring our email practices are always up-to-date.
• Identify emerging email marketing trends and technologies.
• Be a Data Detective: Dive deep into data analytics to identify issues and trends affecting email deliverability.
• Collaborate with our email vendors to find solutions to your findings.
• Be a Technical Guru: Implement best practices for email authentication and security.
• Work with the services team on best practices guidelines for our customers.
• Collaborate with our product & engineering teams and suggest ideas for features that will drive personalized and effective email campaigns.

Qualifications

• Professional experience in email deliverability and inbox placement.
• Experience in the marketing automation field.
• Excellent fluency with data - analytical skills & the ability to use data to generate actionable insights.
• Tech savviness - the ability to understand complex problems of email scalability globally.
• At least 6-8 years of experience in this field.
• Ability to work with customers, challenge them on their practices, and influence adoption of models with best practices.

Requirements

• Motivation, independence, and fluency in English.
• Adaptable and flexible - willing to explore new technologies and business models.
• Determined - ability to make difficult decisions and trade-offs.
• Strong communication skills - able to handle difficult situations and communicate effectively with customers and stakeholders.
• Independence and self-organization to navigate ambiguous situations.
• Growth mindset, highly collaborative, comfortable in a high ownership/high accountability environment.
• Great balance of entrepreneurial resourcefulness and knowing how to implement the right amount of process.

Benefits

• A great deal of freedom and trust with flexible working hours.
• Virtual-first work environment with several Bloomreach Hubs available across three continents.
• Company events to experience the global spirit of the company.
• Support for volunteering activities - 5 paid days off to volunteer.
• People Development Program with workshops and competency maps.
• $1,500 professional education budget annually.
• Employee Assistance Program with counselors for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• ‘DisConnect’ days for additional time off each quarter.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• Restricted Stock Units or Stock Options based on role, seniority, and location.
• Participation in the company's success through performance bonus.
• Employee referral bonus of up to $3,000.
• Celebration of work anniversaries - Bloomversaries.