[Hiring] Strategic Consulting Associate @Customer Analytics International

Role Description

As an Associate, you will work side-by-side with C-suite executives and ex-MBB leaders from day one, leveraging cutting-edge Generative AI tools to solve high-value strategic client challenges.

• Project Support: Assist the Engagement Manager in planning, research, data analysis, and developing strategic recommendations to enhance customer service operations and sales effectiveness.
• Client Engagement: Engage directly with clients to understand their needs, gather data, and support and facilitate client meetings, workshops, and executive presentations.
• Data Analysis & AI Acceleration: Build complex Excel models and extract actionable strategic insights, actively leveraging GenAI tools (Claude, ChatGPT, Copilot) to speed up analytical cycles and pressure-test hypotheses.
• Deliverable Creation: Produce high-impact PowerPoint presentations and reports that clearly and persuasively communicate key findings and recommendations.

Qualifications

• Master’s degree in Business, Economics, Engineering, or quantitative disciplines.
• Minimum 1 year of experience in management/strategic consulting or similar client-facing roles.
• Full willingness to travel and spend extended periods on-site across Latin America.
• Strong analytical skills, advanced mastery of Excel and PowerPoint, and hands-on familiarity with Generative AI tools.
• Fluent in Spanish and English (C1 Level required).

Requirements

• Working knowledge of Italian.
• Prior exposure to Customer Operations, Contact Center, or Sales Effectiveness best practices.

Benefits

• €50,000 - €80,000 gross annual compensation (commensurate with experience), comprehensive benefits package, annual bonuses, and fast-track promotion opportunities.
• Full remote: you can work from wherever you prefer within compatible timezones, with high flexibility and physical presence at client’s facility during project execution strictly required.
• The learning curve is steep with real responsibilities from day one in a purely meritocratic environment.
• Direct exposure to MBB consulting partners and top-tier tech leaders, accelerating your career trajectory.
• High-impact projects with global teams and top-tier enterprise clients.