[Hiring] Strategic Consultant @Greenhouse

Role Description

Greenhouse is looking for a Strategic Consultant to join our team! The Strategic Consultant owns Greenhouse’s largest and most complex paid strategic enablement engagements via professional services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and conducting system audits, strategic advisement, reconfigurations, and change management.

Who will love this job:

• An organized multi-tasker - you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process.
• A collaborative teammate - you work with both internal and external stakeholders to drive the success of projects.
• A strategic thinker - you're an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations.
• A creative builder - you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc.
• An advocate - you turn customers from passive users to active champions of our product.

What you’ll do:

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies.
• Build documentation and playbooks to standardize consulting engagements and processes.
• Strategize and oversee the professional services lifecycle of multiple projects at a time.
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations.
• Engage in change management and evangelism.
• Conduct account and workflow audits, including detailed recommendations.
• Additional projects and responsibilities as business needs require.

Qualifications

• Extensive Greenhouse knowledge.
• Project management experience.
• 3+ years experience advising on talent-related functions.
• Experience helping to build internal programs and process improvements.
• Excellent verbal and written communication skills; assertive, strategic and thoughtful.
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities.
• Comfortable using AI tools day-to-day and curious about how they could help customers get more out of their recruiting process.
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply!

Requirements

• Applicants must be currently authorized to work in the United States on a full-time basis.

Benefits

• Medical, dental, and vision insurance.
• Basic life insurance.
• Mental health resources.
• Financial wellness benefits.
• Fully paid parental leave program.
• Short-term and long-term disability coverage.
• 401(k) plan and company match.
• Up to 14 scheduled paid holidays and up to 80 hours of paid sick leave per calendar year for US-based employees.
• Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).