[Hiring] Specialist I, Biospecimen Operations @Sanguine Biosciences, Inc.

Role Description

The role of the Specialist I, Biospecimen Operations-Specialty Products is to serve as a primary point of contact for our donors participating in specialty product collections. The Specialist I is responsible for screening and qualifying donors who are part of an extensive Sanguine database, and those who are identified by the donor Recruitment and Marketing Team. The Specialist will screen potential donors to obtain the necessary health information, conduct medical record reviews to qualify donors for specialty product collections research studies, and provide a seamless experience for our donors.

The specialty product collections specialist is also responsible for:

• Collecting all necessary documents.
• Coordinating with specialty product collections sites to schedule donors and pick up services.
• Maintaining donor data and documenting results.
• Fielding real-time calls and emails.
• Striving to provide a seamless experience for our donors.

This individual will be a part of our specialty product collections Operations team and will work cross-functionally with multiple departments including Project Management, donor Operations, and specialty product collections site points-of-contact. This role will report to the specialty product collections manager and will be a part of a service-centric and analytics-driven team that believes in empathy, compassion, and centering our focus on the needs of our donors.

Qualifications

• Bachelor's Degree in a life science or other related field.
• 1-2 years of working experience in a project management/operations coordinator role.
• Embrace Sanguine’s mission to seamlessly connect donors to researchers with a donor-friendly attitude.
• Proficient in general software tools, including Microsoft Office and Google Workspace, with the ability to quickly learn and troubleshoot new systems.
• Effective multitasker who thrives in a fast-paced, dynamic environment.
• Highly organized, detail-oriented, and meticulous in managing tasks.
• Exceptional customer service, verbal, and written communication skills.
• Personable, engaging, and adept at critical thinking.

Requirements

• Bilingual (Spanish) preferred.
• Experience working with a blood donation center preferred.
• Experience working in specialty product collections preferred.
• Experience working with donors in a HIPAA regulated environment preferred.
• Experience with software tools like Five9, DocuSign, Adobe Sign, Salesforce, Slack preferred.

Benefits

• Compensation: $23.00 Hourly; Bonus Eligible.

Company Description

Sanguine Biosciences is proud to provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Minorities, women, LGBTQ candidates, Veterans, and individuals with disabilities are encouraged to apply.