[Hiring] Special Services Coordinator - Utilization Review @Ochsner Health

Role Description

This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Qualifications

• Required - High School diploma or equivalent
• Preferred - Associates degree in Business Administration or related field

Requirements

• Required - 7 years of Professional level administrative experience.
• Experience maintaining highly confidential and sensitive information.
• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Typing proficiency.
• Knowledgeable of medical terminology.
• Strong interpersonal skills.
• Strong verbal and written communication skills.
• Good organizational skills.
• Good time management skills.
• Strong analytical skills.
• Basic math skills.
• Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability).
• Must be able to travel throughout and between facilities.

Job Duties

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and other educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials as needed for department.
• Complies statistical reports, researches information, performs special projects and completes miscellaneous duties.
• Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls.
• Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information.
• Other related duties as required.

Physical and Environmental Demands

• Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Duties performed routinely require exposure to blood, body fluid and tissue.
• The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases.
• The incumbent has an occupational risk for exposure to all communicable diseases.
• There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment.