[Hiring] Spanish Translator @CareOregon

Role Description

The Spanish Translator role is responsible for the translation of assigned member materials from English to Spanish. The materials primarily contain non-technical health care content. In collaboration with the language access team, this position helps promote, maintain and improve language access and services for Limited English Proficient (LEP) members and families across the state of Oregon. The role is responsible for the on-time delivery of assigned translation products and the review of products completed by other resources as needed.

Essential Responsibilities

• Translate member materials from English to Spanish using computer-aided translation (CAT) software; written materials range from correspondence about benefits to educational materials.
• Adjust translation as needed to convey the style, tone, and intent of the text and produce culturally and linguistically appropriate materials.
• Ensure that translations properly convey meaning and adhere to reading level requirements.
• Ensure translated materials are consistent with brand and style guidelines.
• Provide proofreading and editing as needed to support the quality and accuracy of translated documents submitted by vendors or contractors.
• Collaborate with copywriters, graphic designers, project managers, and reviewers on a daily basis to create products that meet all standards.
• Request clarification if there is any ambiguity to ensure the source text is transferred accurately into the target language.
• Balance time-sensitive deadline submissions with longer-term project deadlines.

Qualifications

• Minimum 3 years’ experience providing English to Spanish translation services.
• Ability to pass a translation assessment.
• Experience working with CAT software.
• Experience proofreading and editing.

Preferred Qualifications

• Current American Translator Association (ATA) translation certification, postsecondary degree in translation, and/or translation coursework.
• Reading and writing language proficiencies at the ILR level 4x (i.e., Advanced Professional Proficiency).
• Desktop Publishing (DTP) experience.
• Experience with quality assurance.
• Experience working with alternative formats such as large print and audio.
• Experience translating healthcare and marketing materials.
• Experience working with a corporate or agency creative team.

Knowledge, Skills and Abilities Required

• Advanced literacy in English and Spanish including knowledge of proper grammar and syntax as well as the ability to adapt messages to target audiences.
• Familiarity with current best practices for translation for US-based Spanish-speaking target audience.
• Knowledge of terminology management and use of a term base.
• Knowledge of basic managed care concepts, the Oregon Health Plan (OHP), and Medicare.
• Understanding of Oregon interpretation certification/qualification requirements helpful.
• Excellent spoken and English communication skills.
• Ability to effectively translate all forms of member correspondence, health care and insurance materials.
• Ability to use computer-aided translation software such as Trados, WordFast, or similar software.
• Ability to work under pressure and deliver products with tight deadlines.
• Ability to handle multiple priorities, processes and demands in a dynamic work environment.
• Intermediate level skill with MS Office Suite including Outlook, Word, and Excel.
• Ability to work effectively, both independently and within a team.
• Ability to use discretion, good judgment, and know when to ask for assistance or direction.
• Ability to effectively collaborate and interact with internal and external individuals at all levels.
• Ability to share information and lessons learned with manager.
• Excellent organizational skills.
• Ability to exercise initiative and sustain motivation.
• Ability to actively support the mission, values, and goals of CareOregon and its member groups.
• Ability to work effectively with diverse individuals and groups.
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions.
• Ability to accept direction and feedback, as well as tolerate and manage stress.
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day.
• Ability to hear and speak clearly for at least 3-6 hours/day.

Working Conditions

• Work Environment(s): Indoor/Office
• Member/Patient Facing: No
• Hazards: May include, but not limited to, physical and ergonomic hazards.
• Equipment: General office equipment.
• Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.
• Work Location: Work from home.

Benefits

• Competitive pay, bonus opportunity, and a comprehensive benefits package.
• Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours.
• Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date.
• Medical, dental, vision, life, AD&D, and disability insurance.
• Health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits.
• Strong retirement plan with employer contributions.
• PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state.
• Paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility.
• Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks.

Company Description

CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.