[Hiring] Solutions Engineer @Advance Media

Role Description

We're hiring our first dedicated Solutions Engineer to be the technical backbone of the sales process:

• Building demo environments that show prospects and existing customers what Subtext can do.
• Owning the technical narrative on our most complex capability, the API/webhooks layer that lets customers integrate Subtext into their own stack.

This is an IC role reporting into the VP of Sales. It is not a product management role (Product retains roadmap ownership), but you'll be the most consistent source of field evidence Product gets.

Compensation for this position is comprised of a base salary plus incentive compensation:

• Base salary range: $120,000 to $130,000 per year.
• Total potential compensation: $145,000 to $155,000 with additional incentives.

Qualifications

• Bachelor’s degree in computer science, information systems, engineering, business, marketing technology, or a related field preferred; or equivalent relevant experience could be considered.
• Minimum 2 years’ experience in a pre-sales, solutions engineering, or sales engineering role at a B2B SaaS company.
• API/webhook fluency is the core of the job, with strong working knowledge of APIs, webhooks, integrations, data flows, and SaaS platform architecture needed.
• Comfortable building things independently; you won't have a team to hand this to.
• Strong communicator who can translate technical capability into a business story for non-technical buyers.
• Enough product/technical judgment to push back when a prospect's ask isn't realistic.
• Bonus: experience in media, sports, music, automotive, or political verticals, or with SMS/messaging platforms specifically.

Requirements

• Custom demo environments: build and maintain demo instances tailored to specific prospect and upsell use cases, not generic walkthroughs.
• Demo tooling: identify, evaluate, and (with approval) procure whatever tools or sandbox infrastructure make demos sharper and faster to stand up.
• Pre-sales technical ownership: be the go-to person AEs bring in when a deal gets technical, especially anything involving the API/webhook integration layer.
• Structured feedback to Product: capture recurring patterns from prospect and customer conversations and deliver them to Product in a consistent, evidence-based format.
• Sales enablement: after each product-shaping conversation, translate what you learned back to the sales team.

Growth Path

This is scoped today as an individual contributor role. As pre-sales and demo volume grows with the business, there's a real path to building and leading a Solutions Engineering function, but that expansion tracks with company scale.