[Hiring] Solutions Engineer @Nebuly

Role Description

Closing an enterprise pilot is hard. Turning a pilot into a long-term, expanding contract is harder - and it is where this role lives.

As Solutions Engineer, you sit at the intersection of pre-sales and post-sales. You are the person who convinces a technically skeptical enterprise team that Nebuly will work in their environment. You are also the person who makes sure it actually does - and that the customer gets enough value to expand.

Our product is technically complex. It plugs into enterprise AI infrastructure, handles sensitive conversational data, and often deploys on-premise inside a customer's cloud. The person in this role needs to understand that environment deeply - and earn the trust of the engineers on the other side of the table.

This is not a support role. You are a technical closer and a customer success driver - directly responsible for pilot conversion and revenue expansion.

What You’ll Do

• Pre-sales
  • Partner with Sales Directors to win technically complex enterprise deals
  • Lead technical discovery: understand the customer's AI stack, data infrastructure, security requirements, and deployment constraints
  • Design the integration and deployment architecture for each customer environment (cloud or on-premise)
  • Run and manage pilots end-to-end - from technical setup to weekly touchpoints to demonstrating value
  • Build the technical business case that converts a pilot into a signed contract
• Post-sales
  • Own the technical relationship with customers after signature - you are their primary point of contact for anything product or infrastructure related
  • Monitor adoption, identify risks early, and work proactively with the customer to drive usage and value realization
  • Identify and develop expansion opportunities in collaboration with the Sales team
  • Feed customer insights and product gaps back to the engineering and PM teams

Qualifications

• 5+ years of experience in a Solution Engineer, Sales Engineer, Solutions Architect, or Technical Account Manager role in a B2B SaaS environment
• Deep familiarity with enterprise observability, monitoring, or analytics infrastructure - background at or with companies like Datadog, Dynatrace, Splunk, New Relic, or similar is a strong signal
• Experience with enterprise AI or data infrastructure is a plus
• Comfortable designing and discussing cloud and on-premise deployment architectures with senior technical stakeholders
• Strong commercial instinct - you understand the link between technical success and revenue, and you act on it
• Excellent communicator: you can translate complex technical concepts for a CIO and dig into infrastructure details with a DevOps team in the same day
• Fluent in English. Additional European languages are a strong plus.

Bonus Points

• Experience working with self-hosted or air-gapped enterprise deployments
• Background in LLM infrastructure, AI observability, or data pipelines
• Experience in a startup or early-stage environment where you had to build process from scratch

Benefits

• Compensation: €80-120k OTE + equity.
• Compensation is flexible and will be determined based on the candidate's experience and overall fit with the company.

Apply now

or reach out at [email protected]

We're looking for someone who has done this before and is ready to do it again, at the right moment, in the right market.