[Hiring] Solutions Architect @Claro Enterprise Solutions LLC

Role Description

The Solutions Architect is a key member of the sales organization, responsible for driving revenue growth by building trusted, long-term, consultative relationships with mid-sized enterprise customers. This role partners closely with Sales, Product, and Engineering to design and articulate end-to-end solutions that align customer business objectives with CES’s Cybersecurity, Cloud Services, Managed Networks and Communications, IoT, and AI portfolios.

As a technical advisor, the Solutions Architect confidently presents CES’s value proposition, technologies, and solution roadmaps to audiences ranging from technical teams to executive leadership, and plays a critical role in executing the company’s go-to-market strategy.

Responsibilities

• Client Engagement & Sales Partnership
  • Collaborate with Sales, Product, and Marketing teams to engage mid-sized enterprise clients and understand their business challenges.
  • Work closely with Account Executives to ensure proposed services align with overall account strategy and customer objectives.
  • Build and maintain strong customer relationships throughout the sales and delivery lifecycle.
  • Travel to customer premises as needed to support sales engagements and solution discussions.
  • Research customer businesses and industries to identify new sales opportunities.
  • Meet or exceed assigned revenue targets.
• Pre‑Sales Support & Deal Execution
  • Provide technical expertise during pre-sales activities, including client meetings, presentations, proposals, and bids.
  • Prepare proposals, presentations, RFP responses, and pricing for new and existing services.
  • Participate in RFP processes, non-standard requirements, contract renewals, and drafting of contract terms and conditions.
  • Participate in sales forecasting and account planning activities for designated customers.
• Solution Architecture & Design
  • Lead the design and architecture of end-to-end solutions across Cybersecurity, Cloud, Managed Networks and Communications, and IoT with AI portfolios.
  • Conduct in-depth analysis of customer requirements and translate business needs into technical specifications and solution designs.
  • Develop “as-is” and “to-be” roadmaps that clearly articulate solution evolution and business value.
  • Research and design customer solutions with CES external partners, including design and engineering contributions.
• Technical Leadership & Delivery Collaboration
  • Serve as the technical bridge between CES and prospects/customers, facilitating collaboration across Sales, Product, Engineering, and Implementation teams.
  • Collaborate with engineering and implementation teams to ensure solutions are translated into actionable plans and executed with precision.
  • Lead Proof-of-Concepts (POCs), solution demonstrations, and evaluation of results.
  • Create compelling demos and proof-of-concept materials that clearly communicate solution value.
• Strategic Advisory & Stakeholder Engagement
  • Partner with customer and internal business leaders to provide expert technical guidance and influence strategic decision-making.
  • Facilitate technology strategy, requirements, and architecture discussions among diverse stakeholder groups.
  • Develop strategic customer and solution plans to support long-term account growth.
• Documentation, Quality & Continuous Improvement
  • Develop and maintain technical documentation, including solution architectures, implementation plans, and best practices.
  • Participate in performance reviews to identify delivery or solution gaps and propose alternative approaches.
  • Stay current on industry trends, emerging technologies, best practices, and relevant certifications to maintain a competitive edge.
• Evangelism & Market Presence
  • Deliver compelling presentations showcasing products and services at customer meetings, executive briefings, and large industry events.

Qualifications

• Bachelor’s degree in Electronic Engineering, Computer Science, Information Technology, Telecommunications, or a related field (required)
• Master’s degree (preferred)
• 5+ years of experience in complex solution sales (required)
• 1–3 years of proven experience selling complex solutions across Cybersecurity, Cloud, Managed Networks and Communications, and IoT with AI portfolios (required)
• Strong analytical, self-driven, and creative problem-solving abilities
• Customer-focused mindset with the ability to manage customer expectations and communications effectively
• Excellent oral, written, and presentation skills
• Demonstrated success in complex solution sales environments
• Strong collaboration and teamwork skills
• High energy level with the ability to manage multiple priorities
• Willingness and ability to travel as required
• Bilingual in English and Spanish (required/preferred at a high level)

Requirements

• CompTIA Network+ (upon hire)
• Microsoft Certified: Azure Fundamentals (upon hire)
• ISC2 Certified in Cybersecurity (upon hire)
• CompTIA Cloud+ (within 120 days of hire)
• CompTIA Security+ (within 120 days of hire)
• Cisco Certified Network Associate (CCNA) (upon hire)
• AWS Certified Cloud Practitioner (upon hire)
• AWS Solutions Architect – Associate (within 120 days of hire)
• Microsoft Certified: Azure Administrator Associate (within 120 days of hire)
• Microsoft 365 Administrator (within 120 days of hire)
• ITIL v3 or v4 (within 1 year of hire)
• Additional relevant technical or industry certifications are a plus

Pay Range

USD $110,000.00 - USD $140,000.00 /Yr.