[Hiring] Software Pre-Sales Engineer @BlackStone eIT

Role Description

• Technical Presales Support
  • Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.
  • Design and propose suitable technical solutions aligned with customer needs.
  • Prepare technical proposals, solution architectures, and statements of work.
  • Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.
  • Respond to RFPs, RFIs, and RFQs with technical and functional inputs.
  • Assist in effort estimation, BOM preparation, and solution sizing.
• Customer Engagement
  • Participate in customer meetings, workshops, and discovery sessions.
  • Explain technical concepts clearly to both technical and non-technical stakeholders.
  • Build trusted relationships with customers, partners, and internal teams.
  • Address customer technical concerns and provide recommendations.
• Solution Design & Documentation
  • Prepare high-level and low-level solution designs when required.
  • Create architecture diagrams, implementation approaches, and integration workflows.
  • Ensure proposed solutions follow best practices, scalability, security, and compliance standards.
• Collaboration
  • Coordinate with engineering, delivery, product, and support teams.
  • Work closely with project managers and solution architects during transition to delivery.
  • Support continuous improvement of presales assets, templates, and demo environments.
• Market & Product Knowledge
  • Stay updated on industry trends, competitor solutions, and emerging technologies.
  • Maintain strong understanding of company products, services, and capabilities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.
• Experience in preparing technical proposals and responding to RFPs.
• Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.
• Excellent communication and presentation skills.
• Ability to work in a fast-paced, customer-facing environment.

Requirements

• Experience with cloud platforms such as Azure, AWS, or Google Cloud.
• Knowledge of APIs, integrations, databases, and enterprise applications.
• Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.
• Experience with diagramming and documentation tools (Visio, Draw.io, etc.).
• Relevant technical certifications are advantageous.

Soft Skills

• Strong analytical and problem-solving abilities.
• Customer-oriented mindset.
• Strong teamwork and collaboration skills.
• Ability to manage multiple opportunities simultaneously.
• Good negotiation and stakeholder management skills.

KPIs / Success Metrics

• Quality and timeliness of technical proposals.
• Win rate contribution.
• Customer satisfaction during presales engagements.
• Accuracy of solution sizing and estimations.
• Number of successful demos and POCs delivered.