[Hiring] Slate Coordinator, CRM & Enrollment Systems @Florida Atlantic University

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu/jobs.

Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary:

Florida Atlantic University is seeking a Slate Coordinator, CRM & Enrollment Systems. - Boca Raton, FL.

The Slate Coordinator, Customer Relationship Management (CRM) & Enrollment Systems position serves as a critical partner in advancing recruitment, admission, and enrollment goals by configuring, maintaining, and optimizing Slate system functionality.

Summary of Responsibilities:

• Provide Slate system configuration and support by generating and maintaining product solutions, including but not limited to forms, templates, portals, and queries.

• Serve as the first point of contact for Slate users, providing troubleshooting and support before escalating complex issues.

• Assist with user permissions, role management, and security audits.

• Remain knowledgeable about Slate updates, support new feature implementations, and system testing (UAT).

• Review data management & quality assurance within Slate and data integrations

• Support recruitment, admission, and transfer enrollment efforts through designing and implementing communication campaigns (email/SMS) for recruitment, application completion, yield, and onboarding.

• Provide system support, training, and guidance for event-based recruitment practices, including but not limited to recruitment events, virtual sessions, campus visits, and other engagement activities.

• Assist with application review workflows and checklists.

• Provide reporting and analytics support by creating, editing, and delivering reports on funnel metrics, inquiries, application trends, yield, transfer pathways, and partnership outcomes.

• Develop ad-hoc queries and snapshots for various constituents

• Create step-by-step job aids, reference guides, data dictionaries, and process maps.

• Provide training and support for new Slate users; assist in presenting Slate updates at internal meetings.

• Help maintain the CRM knowledge base to ensure consistency across teams.

• Performing other job-related duties as assigned or directed.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program.

• Sick Leave Pool Program.

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

• Paid Community Engagement Volunteer Service Day

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Bachelor's degree from an accredited institution in an appropriate area of specialization from an accredited institution and two years of appropriate experience; or a Master's degree from an accredited institution in an appropriate area of specialization from an accredited institution required.


PREFERRED TECHNICAL SKILLS:
Banner experience.

Proficiency in Excel; familiarity with data visualization tools (Power BI, Tableau) or programming languages (SQL, Python) is a plus.

1-3 years of experience with Technolutions Slate.

1-2 years of experience configuring, testing, documenting, and supporting a Customer Relationship Management (CRM) system.

PREFERRED EXPERIENCE:

1-2 years of experience in higher education, in particular recruitment, communications, admissions or enrollment management.

Knowledge of transfer students, transfer strategies, special populations, and needs.

Strong skills in data management, query/report building, and workflow logic.

Ability to manage multiple tasks, meet deadlines, and communicate technical information to non-technical audiences.

Salary:

$55,000 - $65,000 annually.

Exempt Administrative, Managerial and Professional (AMP)

College or Department:

Undergraduate Admissions: Slate Customer Relationship Management ( CRM)

Location:

Boca Raton

Work Days and Hours:

Monday - Friday 8:00 am - 5:00 pm. Occasional evenings and weekends required.

Application Deadline:

2026-03-18

Special Instructions to Applicant:

This is a remote work position with Florida Atlantic University.

APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.