[Hiring] Site Reliability Engineer @Unstructured Technologies Inc.

Role Description

About The Role

The infra team is small, technically deep, and owns the full stack from cloud provisioning and k8s operators to workflow orchestration and core services. We ship frequently and operate at a scale that makes reliability a first-class engineering problem.

As part of the Infra team, you'll work on the reliability and performance of our platform end-to-end. You'll work closely with infra and product engineers to instrument systems, establish SLOs, tune autoscaling, and drive incident process maturity. The work is technical and hands-on: you'll write code, dig into k8s internals, and hold yourself accountable to positive production outcomes.

What You'll Own and Drive:

• Own production reliability across our Knative, KEDA, and Kubernetes-based document processing platform.
• Proactively detect degradation, diagnose root causes, and ship fixes.
• Work on observability: end-to-end tracing, latency SLOs, capacity dashboards, and alerting that finds problems before customers do.
• Load testing and capacity planning: establish throughput benchmarks, detect performance regressions before they reach production.
• Support fleet operations: contribute to the safe, automated upgrade process for our growing fleet of production systems.

Qualifications

• 4+ years of SRE, platform engineering, or infrastructure engineering in a production Kubernetes environment.
• Deep operational knowledge of Kubernetes.
• Demonstrated experience diagnosing and resolving real production performance issues: resource saturation, timeout failures, scheduling problems, graceful shutdown gaps.
• Enough Python or Go to read service code, trace a bug to root cause, and write a targeted fix.

Benefits

• Medical, dental, and vision coverage effective the 1st of the month following your start date.
• Life and disability insurance.
• Unlimited PTO and flexible parental leave.
• 401(k) with company match.
• Equity.
• $500 work from home stipend.
• $70/month internet reimbursement.
• Team/company offsites throughout the year.