[Hiring] Service Asset Manager @BEUMER Group

Role Description

The Service Asset Manager is responsible for driving lifecycle planning, modernization strategy, and long-term value growth of the company’s installed base of intralogistics automation systems. This role serves as the central owner of asset data, lifecycle intelligence, and modernization planning, working cross-functionally with Service Directors, Service Operations, and Sales to ensure customers’ systems remain reliable, up-to-date, and aligned with evolving operational needs.

The position plays a critical role in transforming installed base data into actionable service strategies, enabling proactive lifecycle management, modernization opportunities, and sustainable service revenue growth.

• Drive effective lifecycle planning for customer assets across the installed base
• Enable installed base growth through modernization, upgrades, and replacement strategies
• Ensure accurate, comprehensive visibility of assets and lifecycle status across the service organization

Key Responsibilities

• Asset & Lifecycle Management
  • Maintain and govern the asset registry and lifecycle database for all customer systems and equipment
  • Ensure asset data accuracy, completeness, and ongoing updates across the installed base
  • Define and manage asset lifecycle stages, including commissioning, maturity, obsolescence, and end-of-life
• Lifecycle Planning & Modernization Strategy
  • Develop multi-year lifecycle, modernization, and replacement plans for customer systems
  • Identify aging, obsolete, or high-risk assets and propose mitigation or upgrade strategies
  • Partner with technical and service teams to define standard modernization and upgrade offerings
• Installed Base Growth
  • Support the growth of service and modernization revenue by identifying opportunities within the installed base
  • Collaborate with Sales and Service Directors to align lifecycle plans with commercial strategies
  • Provide lifecycle insights and asset intelligence to support customer proposals and business cases
• Cross-Functional Coordination
  • Work closely with Service Directors to align asset strategies with regional and customer-specific service plans
  • Coordinate with the Service Operations Manager to ensure lifecycle strategies are operationally feasible
  • Partner with Sales to support customer engagement, forecasting, and pipeline development related to modernization and replacement
• Reporting & Analytics
  • Develop dashboards and reports related to asset health, lifecycle status, and modernization pipeline
  • Track KPIs related to installed base coverage, lifecycle risk, and upgrade penetration
  • Provide regular updates and recommendations to the Senior Service Manager

Qualifications

• Required Qualifications
  • Bachelor’s degree in Engineering, Supply Chain, Business, or a related field (or equivalent experience)
  • 7+ years of experience in asset management, lifecycle management, obsolescence management and installed base management service management, within industrial automation, intralogistics, or related industries
  • Strong understanding of long-life industrial systems and service-based business models
  • Experience working with asset databases, CMMS, ERP, or service management tools
• Preferred Qualifications
  • Experience in intralogistics automation (AS/RS, conveyors, sortation, AGVs/AMRs, warehouse control systems)
  • Familiarity with modernization and retrofit strategies for industrial automation systems
  • Experience supporting service sales or installed base development initiatives
  • Knowledge of lifecycle cost analysis and asset risk assessment

Key Skills & Competencies

• Strong analytical and data management skills
• Ability to translate technical asset data into actionable business strategies
• Excellent cross-functional collaboration and communication skills
• Customer-focused mindset with a proactive, long-term view of asset performance
• Comfortable working independently in a remote environment

Benefits

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones
• Ancillary Insurances: Including vision, accident, and critical illness insurance
• Generous Paid Time Off: Achieve the optimal work-life balance
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential