[Hiring] Server Onboarding Team Manager @Vultr

Role Description

Vultr is seeking a highly skilled and experienced Server Onboarding Team Manager to lead high-volume server activation and drive the successful scaling of our global cloud infrastructure. The ideal candidate is a process-oriented leader with deep expertise in server imaging, automation, and cross-functional coordination in a cloud or data center environment. This is a highly visible role in a high-growth technology company, which will require the ability to deliver at speed while maintaining quality.

This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of Cloud Infrastructure. You will directly own the intake and activation of thousands of new servers through 2026, enabling rapid customer growth, capacity expansion, and Vultr’s ability to deliver frictionless bare metal and GPU deployments worldwide — playing a pivotal role in one of the most exciting scaling phases in the company’s history.

Key Responsibilities

• Lead the Server Onboarding team to deliver end-to-end activation of new servers at high velocity.
• Oversee initial server imaging, bundled firmware updates, and automated provisioning pipelines.
• Manage responses to capacity management requests that trigger new server deployments.
• Perform basic post-onboard validation and ensure smooth handoff to the Platform team.
• Build and maintain strong coordination with Capacity Management, Customer Success, and Solutions Engineering teams.
• Develop and optimize automation scripts and validation processes to scale onboarding throughput.
• Track onboarding metrics and drive continuous improvements in cycle time and first-pass success rate.
• Mentor team members on provisioning best practices and support surge periods with efficient resource allocation.
• Collaborate on large-scale server migration and repurposing initiatives as needed.
• Contribute to documentation and knowledge sharing to reduce future onboarding toil.

Qualifications

• 7+ years of experience in server provisioning, deployment automation, or infrastructure operations in a cloud/data center environment.
• Hands-on expertise with server imaging, firmware management, and automation tools (Ansible, scripting, etc.).
• Proven leadership experience managing technical teams during high-volume deployment phases.
• Strong project management and cross-functional collaboration skills.
• Experience working with remote hands providers and ticketing/monitoring systems.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Compensation

$100,000 - $110,000. Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting.
• Professional Development Reimbursement of $2,500 each year.
• 11 Holidays + Paid Time Off Accrual + Rollover Plan.
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year.
• $500 stipend for remote office setup in first year + $400 each following year.
• Internet reimbursement up to $75 per month.
• Gym membership reimbursement up to $50 per month.
• Company paid Wellable subscription.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.