[Hiring] Senior Voice Engineer @Pindrop

Role Description

Pindrop is seeking a skilled engineer to architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products. The role involves:

• Integrating and optimizing voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security.
• Collaborating closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features.
• Designing and maintaining robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments.
• Delivering architectural improvements, optimizing for performance and onboarding new platforms or vendors.
• Staying at the forefront of emerging threats in voice security and developing strategies to address them.
• Using workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency.
• Troubleshooting, diagnosing, and resolving complex voice and networking technical issues.
• Contributing to cross-team technical reviews and best practice dissemination.

Qualifications

• Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, AWS routing).
• Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud.
• Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, GitHub).
• Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers.
• Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence.
• 5+ years in voice engineering or related fields; advanced degree or industry certifications a plus.

Requirements

• You are resilient in the face of challenges, change, and ambiguity.
• You are optimistic and believe that you can make a problem into a solution.
• You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed.
• You take accountability, do the things you say you’ll do, under-promise and over-deliver.
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees.”

Benefits

• Competitive compensation package with a base annual salary of $100,000–$120,000, along with RSUs (Restricted Stock Units) granted to all employees.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution.
• Low-cost vision and dental plans for you and your family.
• Paid Parental Leave - Including birth, adoptive & foster parents.
• One year of diaper delivery for your newest addition to the family!
• Recurring monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend to support your professional growth.