[Hiring] Senior Vehicle Mobile Inspector @Cox Enterprises

Role Description

A Mobile Inspector II functions as a member of the Manheim mobile inspections team for a designated region with the primary responsibility of conducting vehicle condition inspections on a client’s lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position will build trust with Clients, engage to help them see the value in the Manheim Marketplace, and to request more inventory to be inspected by providing quality and timely inspections.

As a Mobile Inspector II, it is expected to perform tasks with minimal guidance and supervision, while demonstrating growing independence and problem-solving skills.

What You'll Do:

• Conduct a thorough vehicle inspection.
• Locate, start, move, inspect, and return vehicles on dealer/clients’ lot safely.
• Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series.
• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items.
• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components.
• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options.
• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.
• Prepare and provide daily activity reports for management.
• Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit.
• Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement.
• Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots.
• Represent Cox Automotive as a brand ambassador and provide premier client experience by interfacing regularly core clients and ensuring satisfaction.
• Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions.
• Utilize SalesForce.com for reporting, lead input and customer performance reviews.
• Understanding NAAA Frame/Structure Damage Policy.
• Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture.
• Maintain production expectations set by the leader.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform dealership inventory audits and verify vehicle documentation for finance companies.
• Conduct detailed vehicle damage assessments and generated accurate repair estimates.
• Collaborate with insurance companies and repair shops to ensure timely processing of claims and supplements.
• Inspect vehicle condition for auction readiness and assist in pricing strategy.
• Manage field operations and lease-end inspections with attention to detail and compliance.
• Other duties as assigned.

Qualifications

• High School Diploma/GED required and 3 years of any automotive related experience.
• Must have Connecticut Auto Appraiser License.
• Safe drivers needed; valid driver’s license required.
• Good communication and interpersonal skills required.
• Must be detail oriented.
• Motivated to work independently with remote supervision.
• Ability to multitask, follow directions and take instruction is required.
• Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.
• Regularly required to stand, walk, talk, and hear.
• Frequently required to crouch, bend, and kneel to look at side or underneath car.
• Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and interior damage.
• Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light).
• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.

Requirements

• Floor Plan Audit Skills.
• Ability to read and interpret financial documents.
• Basic understanding of accounting practices.
• Preferred job experience in Inventory Management, and/or Dealership Operations.
• Detail-oriented with the ability to accurately enter data and information.
• Strong communication skills (written and verbal).
• Strong time management skills.
• Proven experience in handling conflict resolution.
• High level of personal integrity and ethical judgement.
• Strong organizational skills and proficient with technology platforms/applications.

Benefits

• Competitive pay with opportunities.
• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
• Referral bonuses. Amount varies based on job type. You’ll earn at least $1K for each new eligible technician referral you provide.
• 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees.
• Great healthcare benefits from day 1. Multiple options are available for individuals and families.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Employee discounts on hundreds of items, from cars to computers to continuing education.