[Hiring] Senior Use-Case Lead – Fraud & Account Protection @Aduna Global

Role Description

Aduna is seeking a Senior Use-Case Lead – Fraud & Account Protection who combines deep expertise in fraud prevention, fraud risk, scam prevention, account takeover, and account protection with strong communication and stakeholder-engagement skills.

Success in this role requires hands-on experience solving fraud, scam, account protection, account takeover, risk, and trust challenges faced by banks, fintechs, enterprises, digital platforms, and online marketplaces. You will translate those challenges into compelling use-case narratives, thought leadership, business value propositions, partner enablement, and strategic Lighthouse opportunities.

As the senior domain authority for Fraud & Account Protection, you will:

• Own the Fraud & Account Protection use-case family, including Fraud Prevention, Fraud Risk, Scam Prevention, Account Takeover, and Account Protection.
• Develop the technical, commercial, and industry narrative for your domain, including market trends, competitive positioning, industry challenges, the “why now,” and measurable business outcomes.
• Build strong points of view on the challenges facing banks, fintechs, enterprises, digital platforms, e-commerce providers, and online marketplaces.
• Translate mobile network signals and related capabilities into measurable business value.
• Create and validate executive-level and practitioner-level thought leadership, value frameworks, industry perspectives, use-case narratives, customer stories, and ROI narratives.
• Communicate and deliver domain expertise through various engagements.
• Support strategic Lighthouse opportunities as a domain expert.
• Provide advisory and best-efforts support to help partners shape and unblock opportunities.
• Engage with selected banks, fintechs, enterprises, and other industry stakeholders when needed.
• Mentor and work closely with Content & Enablement Specialists.
• Partner with various teams to maintain technical accuracy, market relevance, and consistency across narratives.

Qualifications

• 7+ years of hands-on experience in Fraud Prevention, Fraud Risk, Scam Prevention, Account Protection, Account Takeover, Trust & Safety, Risk Management, or related disciplines.
• Deep practical expertise in one or more of the following domains:
• Fraud Prevention and Risk Management
• Scam Prevention
• Account Protection and Account Takeover
• Fraud Strategy, Controls, Decisioning, or Analytics
• Mobile Identity, Fraud, or Verification Solutions
• Experience working within, serving, or advising organizations responsible for fraud prevention.
• Demonstrated ability to translate complex technical capabilities into commercial narratives.
• Experience creating or shaping thought leadership, industry perspectives, or customer-facing narratives.
• Exceptional verbal, written, presentation, and facilitation skills.
• Demonstrated experience delivering executive briefings, presentations, or other expert-led engagements.
• Strong mentoring and collaboration skills.
• Comfortable operating as a senior individual contributor.

Requirements

• Experience in financial services, fintech, payments, fraud technology, cybersecurity, risk, or trust and safety.
• Familiarity with Network APIs, telecommunications, mobile network capabilities, or digital identity ecosystems.
• Experience supporting partner-led go-to-market motions.
• Experience supporting strategic enterprise opportunities in an advisory capacity.
• Experience speaking at industry events, customer conferences, or webinars.
• Established credibility and professional networks across relevant communities.

Benefits

• Flexible role open to candidates based in the United States, Canada, Spain, Poland, or Croatia.
• Remote-working options subject to local employment arrangements.

Company Description

Aduna is the Connector of networks, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.

Aduna is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds who are passionate about driving the next wave of innovation in telecommunications.