[Hiring] Senior Underwriting Consultant - Internal Auditor @Manulife

Role Description

As a Senior Underwriting Consultant - Internal Auditor, you will be part of the US Life Underwriting Risk Management and Audit team, providing independent and objective quality assurance of underwriting decisions and processes. This role helps ensure underwriting guidelines are applied consistently, risk is managed appropriately, and opportunities for continuous improvement and training are identified.

The ideal candidate brings deep life insurance underwriting expertise, strong critical thinking skills, and the ability to evaluate complex underwriting decisions while collaborating effectively with business partners and stakeholders. The role is remote and can be based anywhere in the continental US.

Position Responsibilities:

• Conduct independent audits and quality reviews of life insurance underwriting decisions, documentation, and processes.
• Evaluate underwriting assessments against established guidelines, procedures, and best practices.
• Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness and consistency.
• Identify trends, gaps, and opportunities for process improvement and underwriter development.
• Recommend training and educational initiatives based on audit findings.
• Participate actively in team discussions, providing objective feedback and professional opinions on audit results.
• Collaborate with Underwriting, Medical, and Risk Management teams.
• Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program.
• Support targeted audits of specialized case types and emerging business initiatives.

Qualifications

• Minimum 5 years of life insurance underwriting experience.
• Expert knowledge of medical, financial, and non-medical underwriting principles and practices.
• Strong understanding of life insurance risk assessment and underwriting guidelines.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to influence and collaborate effectively with stakeholders at all levels.

Requirements

• Experience auditing, reviewing, or coaching underwriting decisions.
• Knowledge of reinsurance treaties, retention limits, and marketplace practices.
• Experience with compliance and quality assurance programs.
• Strong digital literacy and proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and Teams; comfortable adopting new technology and leveraging digital tools to improve efficiency and reporting.

Benefits

• Customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions).
• Financial education and counseling resources.
• Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year.
• Full range of statutory leaves of absence.

Company Description

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story .

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.