[Hiring] Senior Transportation Analyst @Republic Services

Role Description

The Sr. Analyst of Transportation is responsible for managing and executing our approach to logistics and transportation nationally in support of our Materials Marketing Group. This position will participate in the oversight of our 3rd party transportation partners to manage cost, ensure efficient service, and build and optimize carrier partner relationships. The Sr. Analyst of Transportation is responsible for finding opportunities and driving improvements while simultaneously supporting process development. Our goal is to ensure prompt, courteous, and efficient service to all customers. The ideal candidate for this position will have a passion for Safety and Customer Zeal while delivering on our initiatives to continuously improve Operational Effectiveness.

• Role model that exudes Customer Zeal.
• Passionately serve internal and external customers by exceeding the expectations of a service culture to drive customer satisfaction and loyalty to the Company.
• Ensure the highest level of customer satisfaction by understanding missed pickups, goals, and prioritizing promises to ensure customers are serviced.
• Ensure the timely and cost-effective movement of raw and finished goods to internal and external clients.
• Be flexible and respond to same day changes or next day planning for customer service needs.
• Collect, interpret, and analyze various types of logistics data to increase Routing Accuracy and profitability.
• Verify and reconcile data daily for accuracy.
• Evaluate route issues that may cause delays and communicate with impacted customers.
• Quickly and proactively resolve problems that may arise during transit to ensure timely pickups and deliveries.
• Meet quarterly with stakeholders & management to recommend optimization of freight lanes and cost reduction.
• Support the effort to replace current software and brokerage tools, cross-train peers, and create departmental synergies.
• Understand Key Performance Management goals and help meet or exceed expectations.
• Demonstrate a personal commitment to safe operations and outreach to operational employees to instill a culture of safety.
• Understand and follow all required safety goals and objectives.
• Report Driver performance issues or concerns to appropriate management for resolution.
• Perform other job-related duties as assigned.

Qualifications

• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment with rapidly changing priorities.
• Process-oriented and results-oriented in setting and pursuing aggressive goals.
• Ability to understand and execute time-sensitive tasks.
• Demonstrates and promotes ethical behavior.
• Experience in a customer-facing position.
• Skillful with Microsoft Office Suite.

Requirements

• Five years of prior experience working in the transportation field.

Benefits

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).