[Hiring] Senior Technical Implementation Manager @Ensemble Health Partners

Role Description

The Senior Technical Implementation Manager leads complex healthcare software implementations, serving as a key partner in delivering solutions across the revenue cycle and healthcare data exchange ecosystem. This role plays a critical part in managing technology change, overseeing data integrations, and supporting system configuration and validation, including hands‑on interaction with databases and SQL‑based analysis.

Working closely with internal and external stakeholders, the Senior Technical Implementation Manager drives implementation milestones, translates technical and operational requirements into executable plans, and ensures successful deployment of solutions leveraging:

• HL7 v2
• FHIR (Fast Healthcare Interoperability Resources)
• Epic Bridges
• Cloverleaf
• Other interface engines (e.g., Rhapsody, Mirth Connect/NextGen Connect, Corepoint)
• Data extracts and API-based integrations

The role requires strong analytical thinking, the ability to interpret and work with healthcare data, and a collaborative approach to problem-solving. Through close coordination with cross-functional teams, this position helps deliver reliable, high-quality implementations that meet client needs and project objectives.

Qualifications

• Experience leading healthcare software implementations, supporting solutions across the revenue cycle and healthcare data exchange environments
• Proven track record managing technology change, including system configuration, upgrades, and process transitions during implementations
• Hands-on experience with data integration, including HL7 v2 interfaces, FHIR APIs, Epic Bridges, Cloverleaf, and other interface engine workflows, plus data extracts and other API-based integrations
• Ability to navigate and analyze databases using SQL, supporting data validation, troubleshooting, and implementation activities
• Demonstrated success collaborating with cross‑functional teams (technical, operational, and client‑facing) to achieve project milestones
• Strong stakeholder management skills, with the ability to communicate complex technical concepts to diverse audiences
• Analytical and critical‑thinking capabilities applied to problem‑solving, data review, and implementation decision‑making
• Experience delivering implementations that meet project timelines, quality standards, and client expectations
• 7–10 years of relevant professional experience, including enterprise or healthcare‑focused technology implementations
• 5+ years of people leadership experience, including mentoring, coaching, or managing project teams
• 5+ years of experience in a technology implementation role managing multiple simultaneous technology implementation projects

Requirements

• Experienced in data integration, data analytics, and software workflow design (e.g., using SQL server or equivalent to query large data sets, creating technical process flows, learning database tables, creating .json/.txt files)
• Experienced in project management (e.g., lead meetings, manage project plans, track issues, identify risks, develop/monitor resource plans, etc.)
• Experience working with electronic health record (EHR) systems
• Ability to work on multiple projects at once, prioritize and execute many tasks, and resolve issues quickly
• Solid understanding of healthcare revenue cycle management (RCM), including patient access, registration/admission, and patient financial services
• Advanced understanding of data analytics, cloud-based software, data integration techniques, QA processes
• Experience building relationships and managing stakeholder relationships with executive stakeholders (Director and above)
• Experience managing internal and/or external resources to execute on deliverables
• Keen attention to detail, self-motivated, and service-oriented
• Strong social awareness and an outgoing, positive attitude
• Skilled at listening and sending clear, convincing, and well-tuned messages (both verbal and written)
• Coachable, hungry for feedback, and dedicated to continuous self-improvement
• Cross-team collaboration and communication skills
• Solid understanding of workflow systems and their application to business process improvement
• Dedication to remaining current with changes and advances in the healthcare industry
• Experience implementing process improvement initiatives and creating new methodologies for an organization

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs
• Investment in professional development, including earning a professional certification relevant to your field and tuition reimbursement
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company

Company Description

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!