[Hiring] Senior TA Operations Manager @Abnormal

Role Description

Abnormal AI is an AI-native company, and that shapes how every function operates — including Talent Acquisition. This role owns the systems, programs, and AI initiatives that determine how TA operates at scale. You will set the direction for how AI changes recruiting workflows, own the delivery of cross-functional programs end to end, and ensure the TA tech stack and data infrastructure are built for where the business is going. This is a senior individual contributor role. You own outcomes. You drive alignment across functions without formal authority, and you are accountable for delivery.

Qualifications

• 7+ years in program management or TA operations at a high-growth tech company, with direct experience inside a talent acquisition function.
• Proven ability to own and deliver complex, cross-functional programs.
• Demonstrated skill at influencing senior leaders and driving alignment across functions without formal authority.
• Hands-on AI fluency.
• Experience owning an AI project or transformation initiative.
• Data-informed.
• Deep proficiency with TA systems.
• Clear, direct written communication calibrated to the audience.

Requirements

• Drive the annual TA Operations roadmap and quarterly planning cycles.
• Maintain leadership visibility into roadmap progress.
• Own a portfolio of cross-functional programs end to end.
• Serve as program lead on a major ATS implementation.
• Drive decisions across TA, People Ops, HR Tech, IT, Legal, and Finance.
• Build and maintain stakeholder communication plans for major initiatives.
• Own the TA AI roadmap.
• Build and maintain AI-powered workflows in Claude and Cowork.
• Partner with HR Tech, IT, and the broader People organization to evaluate AI tools.
• Stay current on AI capabilities and adjacent tooling.
• Own the TA tech stack.
• Ensure TA data infrastructure supports accurate forecasting, reporting, and leadership decision-making.
• Proactively identify where TA processes are slow, inconsistent, or manual.
• Build and maintain SOPs, process documentation, and training materials.

Company Description