[Hiring] Senior Specialist, Online Resources @Alzheimer's Association®

Role Description

The Senior Specialist, Online Resources plays a key role in advancing the Alzheimer’s Association’s national care and support strategy by coordinating three essential digital platforms: Community Resource Finder (CRF), ALZConnected, and ALZNavigator. This position ensures these platforms deliver accurate, relevant, and accessible information to people living with dementia, care partners, professionals, and community organizations.

The Senior Specialist will support the national rollout of the new and improved Community Resource Finder, funded in part by a new federal grant from the state of Kansas, and will lead coordinated efforts to gather, validate, and maintain high-quality resource data across multiple service categories including:

• Assisted living
• Skilled nursing facilities
• Home care
• Diagnostic services
• Memory clinics
• Community health centers
• Hospice
• Area Agencies on Aging
• Memory Cafés
• Other community-based supports

This role is highly collaborative and works across Community Programs & Services, Public Health, IT/digital, field staff, and external partners to strengthen nationwide access to trusted dementia-related resources.

Qualifications

• Bachelor’s degree in public health, social services, gerontology, health informatics, communications, or related field (or equivalent experience).
• 2–4 years of experience in program coordination, digital platform management, health or social services, community resource navigation, or related roles.

Requirements

• Strong organizational skills and ability to track multiple projects simultaneously.
• Experience working with databases, digital platforms, spreadsheets, or CRM systems.
• Comfort communicating with external partners, chapters, and community organizations.
• Excellent writing, communication, and relationship-building skills.
• A commitment to inclusive, person-centered, and culturally responsive practices.
• Familiarity with dementia, aging services, or public health systems is strongly preferred.
• Detail orientation with strong follow-through.
• Collaborative and team-oriented approach.
• Comfort working in fast-moving environments.
• Data integrity and quality-control mindset.
• Ability to translate between program needs and technical platform requirements.
• Mission-driven, empathetic, and committed to serving people living with dementia and their care partners.

Benefits

• Comprehensive benefits package including medical, dental, vision, and flex accounts.
• Short and long-term disability, life insurance, long-term care insurance.
• Tuition reimbursement.
• Generous Paid Time Off and 12 annual holidays.
• Paid Family Leave, Cultural & Heritage Day, and Volunteer Day of choice.
• Gold standard 401(k) retirement plan.
• Full-time employees (37.5 hours/week) will enjoy additional benefits including an annual School Visitation Day and an Elder Care Facility Day of their choosing.