[Hiring] Senior Solutions Engineer @Comet

Role Description

The Senior Solutions Engineer is a highly technical and customer-facing individual contributor responsible for helping enterprise customers evaluate, deploy, and operationalize Generative AI applications and agents using Opik by Comet.

• Partner closely with Account Executives throughout the enterprise sales cycle.
• Serve as a trusted technical advisor during discovery, product demonstrations, proof-of-concepts, and production readiness discussions.
• Possess experience supporting enterprise AI, developer tooling, observability, infrastructure, or platform technologies.
• Understand how modern AI engineering teams build and scale GenAI systems.
• Communicate complex technical concepts clearly to both technical and executive audiences.
• Build compelling demos and prototype GenAI applications that showcase how Opik helps organizations build reliable AI systems in production.
• Mentor peers, improve technical processes, and help standardize demo, POC, and customer engagement best practices.
• Work cross-functionally with Sales, Customer Success, Product, Engineering, and Marketing to drive technical wins and accelerate enterprise adoption.

Qualifications

• Passion for customers, technology, and Generative AI.
• Strong customer-facing communication and presentation skills.
• Hands-on experience with:
  • Generative AI applications
  • LLMs and AI agents
  • AI evaluation and observability
  • APIs and developer tooling
  • Cloud and infrastructure concepts
• Experience building demos, prototypes, or technical workflows for enterprise software platforms.
• Proven experience running enterprise proof-of-concepts and technical evaluations.
• Strong understanding of enterprise sales motions and MEDDPICC qualification.
• Ability to simplify complex technical concepts into clear business value and customer outcomes.
• Strong problem-solving, organizational, and cross-functional collaboration skills.
• Self-starter with strong ownership mentality and bias toward execution.

Requirements

• 5+ years in Solutions Engineering, Sales Engineering, Customer Engineering, or related customer-facing technical roles.
• Experience supporting enterprise SaaS, AI infrastructure, developer tooling, or observability platforms.
• Experience working with AI/ML workflows, APIs, developer platforms, or cloud infrastructure.
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, or related technical field preferred.

Benefits

• Competitive base salary based on proven experience, skills, and location.
• Competitive benefits package.
• Flexible working hours and remote/Hybrid work options.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to work with cutting-edge technologies and projects.
• Remote work with a global team, with some flexibility in work hours required.
• Some travel to customer on-sites is required.