[Hiring] Senior Site Reliability Engineer @Kunai

Role Description

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

Here at PwC, we strive to deliver real value for our clients in financial services by leveraging domain expertise and veritable solutions from previous client deliverables. Here is a chance to work at the center of a large scale, critical cloud transformation for an org that is behind schedule. We are looking for sharp, delivery-focused consultants with some prior experience in the specific requirements listed below, as well as openness to change and patience with a highly regulated industry such as banking and payments.

Requirements

• Extensive experience with monitoring, alerting, and troubleshooting in production
• Experience with tools such as Splunk, DataDog, Service Now, etc. (It's not about the tools but how you use them)
• Experience reducing unactionable alerts arriving to the team from an observed 50% no-action rate
• Experience remediating noisy alerts
• Experience developing severity classes and alert playbooks
• Extensive experience with various tools within AWS

Qualifications

• Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

Benefits

• Competitive compensation
• Professional development opportunities
• Flexible work arrangements

Company Description

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.