[Hiring] Senior ServiceNow Platform Architect @BAE Systems

Role Description

The ServiceNow Platform Architect is the principal technical authority for the organization’s ServiceNow platform. This role is responsible for defining the enterprise platform architecture, establishing technical standards and guardrails, governing solution design, and ensuring the platform remains scalable, secure, resilient, supportable, and aligned with business and technology strategy.

The ServiceNow Platform Architect partners with enterprise architects, product and process owners, engineering teams, cybersecurity, infrastructure, data, integration, and business leaders to guide the evolution of ServiceNow as an enterprise platform.

The role provides architectural leadership across all ServiceNow products and capabilities, including shared platform services, data architecture, integrations, security, automation, user experience, artificial intelligence, and custom application development. The architect is expected to balance business speed with long-term platform sustainability, reducing unnecessary customization and technical debt while enabling innovation and measurable business value.

Qualifications

• Typically a Bachelor's Degree and 10 years work experience or equivalent experience.
• Extensive experience architecting, implementing, and governing ServiceNow in a large enterprise environment.
• Demonstrated experience serving as a platform architect, enterprise architect, technical architect, or equivalent senior technical leader.
• Deep knowledge of ServiceNow platform architecture, application development, integration, security, data modeling, automation, and administration.
• Experience architecting solutions across multiple ServiceNow product families.
• Proven ability to define enterprise standards, reference architectures, guardrails, and governance processes.
• Strong understanding of configuration-first, low-code, and custom-development design considerations.
• Experience with enterprise integration patterns, APIs, IntegrationHub, MID Servers, authentication, and identity management.
• Strong understanding of CMDB, CSDM, service modeling, data governance, and configuration-management principles.
• Experience addressing performance, scalability, security, resilience, upgradeability, and technical debt.
• Ability to lead architecture decisions involving multiple teams, business units, vendors, and senior stakeholders.
• Strong written, verbal, facilitation, and executive communication skills.
• Ability to influence outcomes without relying solely on direct organizational authority.
• Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent professional experience.

Requirements

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• One or more ServiceNow Certified Implementation Specialist certifications.
• ServiceNow Certified Technical Architect or Certified Master Architect.
• Experience operating ServiceNow in a global, highly regulated, complex, or federated enterprise.
• Experience operating a GCC (Government Cloud Community) High ServiceNow instance.
• Experience with manufacturing, government, defense, or another regulated industry.
• Knowledge of enterprise architecture frameworks and architecture-review practices.
• Experience with cloud architecture, DevOps, CI/CD, identity and access management, data architecture, and cybersecurity.
• Experience leading platform consolidation, enterprise transformation, mergers and acquisitions, or major ServiceNow modernization programs.
• Master’s degree in computer science, information systems, engineering, or a related field, or equivalent professional experience.

Company Description

BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.

Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.