[Hiring] Senior Scheduling Administrator @Advantage Solutions

Role Description

This is a remote Senior Scheduling Administrator role primarily responsible for managing scheduling activities with third-party staffing agencies that support field-based events, demonstrations, brand ambassador programs, and retail merchandising initiatives. The position serves as a liaison between internal business teams and external staffing vendors, ensuring jobs are appropriately staffed and performance expectations, vendor performance, staffing fulfillment, and issue resolution.

Responsibilities

• Manage staffing requests with third-party workforce vendors.
• Match agencies to projects based on geography and staffing capabilities.
• Monitor agency staffing fulfillment and performance.
• Maintain and build vendor relationships.
• Conduct agency performance oversight.
• Set expectations for corrective actions, communicate performance concerns.
• Address service issues and staffing concerns.
• Manage agencies in conjunction with corresponding issues regarding statutory safety and training compliance, wage and rate issues, associate claims, and performance management.
• Manage a team of approximately 150-200 field-based representatives within a geographic region.
• Regularly conduct coaching sessions with Full-Time & Part-Time associates.
• Maximize efficiency and control labor costs using the PTS System.
• Manage associates in conjunction with corresponding centers of excellence.

Qualifications

• 2 – 4 years of experience in an administrative or lead capacity.
• Ability to work effectively with management.
• Excellent problem-solving ability; mathematical and analytical ability.
• Strong initiative and self-directed, ability to work independently with little or no supervision.
• Good organization, prioritizing, and follow-up skills.
• Time management skills.
• Detail-oriented with a high accuracy level.
• Intermediate to advanced PC skills; proficient in Microsoft Office Word, Excel, Outlook, and PowerPoint.
• Strong communication skills.

Requirements

• Education Level: High School Diploma or GED (Preferred: Bachelor's Degree).
• Field of Study/Area of Experience: Business or related field (equivalent experience will be considered where applicable).
• 2-4 years of experience in a supervisory or lead capacity, direct experience in managing a remote workforce.
• Supervisory skills, including delegating responsibility, training, and evaluating performance.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
• Ability to work effectively with management.
• Strong initiative and self-directed, ability to work independently with little or no supervision.
• Detail-oriented with a high accuracy level.
• Safety awareness and ability to perform the job safely.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Life).
• 401(k) with company match.
• Training and Career Development.
• Generous Paid Time-Off.