[Hiring] Senior Salesforce Administrator @Alera Group

Role Description

As a Senior Salesforce Administrator, you'll build trusted relationships, provide exceptional service, and help clients make informed financial decisions with confidence.

• Administer and optimize Salesforce Financial Services Cloud to support business operations, data management, and user experience.
• Manage platform configuration, including data models, automation, security settings, user access, reporting, and dashboards.
• Partner with business leaders and stakeholders to gather requirements, improve processes, and deliver scalable Salesforce solutions.
• Support system enhancements, releases, testing, and deployments to ensure reliable and efficient platform performance.
• Collaborate with internal teams and external partners to manage integrations across business-critical systems and applications.
• Establish and maintain data governance standards, ensuring data quality, consistency, security, and regulatory compliance.
• Drive user adoption through training, documentation, support, and ongoing process improvement initiatives.
• Monitor platform performance, identify opportunities for optimization, and recommend enhancements that support business objectives.

Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field, or equivalent experience.
• 5+ years of Salesforce administration experience, including at least 2 years supporting Salesforce Financial Services Cloud.
• Strong knowledge of Salesforce Flow, security and sharing architecture, reporting, dashboards, and data model design.
• Experience with data migration, data governance, deduplication, and data quality management.
• Working knowledge of APIs, integrations, and troubleshooting connected systems.
• Experience supporting Salesforce development, sandbox management, testing, and deployment processes.
• Strong analytical, problem-solving, and project management skills.
• Excellent verbal and written communication skills with the ability to collaborate effectively across all levels of the organization.

Requirements

• Salesforce Administrator or Advanced Administrator Certification.
• Salesforce Financial Services Cloud Accredited Professional Certification.
• Platform App Builder, Platform Developer I, Integration Architecture Designer, or related Salesforce certifications.
• Experience supporting multi-org Salesforce environments or consolidation initiatives.
• Familiarity with financial services industry regulations, including FINRA and SEC recordkeeping requirements.
• Experience with Salesforce Shield, Field Audit Trail, or other advanced security and compliance tools.

Benefits

• Medical, dental, and vision insurance.
• Life and disability coverage.
• 401(k).
• Generous paid time off.
• Professional development and career growth opportunities.

Company Description

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service and expertise of local teams to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.