[Hiring] Senior Salesforce Administrator @Ada

Role Description

As Senior Salesforce Administrator at Ada, you'll be the single owner of a mature, high-stakes Salesforce org that sits at the operational core of our Revenue and CX motions. You'll inherit a complex, well-integrated stack — including DealHub CPQ, Rocketlane, Gong, and HubSpot — and take on meaningful autonomy to stabilize, improve, and shape how it evolves. Working directly with RevOps, Sales, and CX leadership, you'll split your time between resolving day-to-day admin requests, building new features and automations, and driving long-term org health initiatives. This is a role for someone who treats the org as their product — not just their ticket queue.

Responsibilities

• Own day-to-day Salesforce administration, including break-fix triage, user support, configuration changes, and admin request intake.
• Lead project work across new feature builds, automation development, schema changes, and managed package management (DealHub, Rocketlane, Gong, HubSpot).
• Monitor and enforce data integrity across the org, with a focus on reducing data quality gaps that impact downstream reporting and customer health tooling.
• Read, debug, and refactor existing Apex triggers and classes; identify governor limit risks and own resolution.
• Establish and maintain a formal release and change management process for all Salesforce deployments.
• Collaborate with RevOps, Sales, and CX stakeholders to translate business requirements into scalable Salesforce solutions.
• Document existing automations, custom objects, and Apex code to reduce organizational risk and support future development.

Qualifications

• 5+ years of hands-on Salesforce Administrator experience in a complex, production org.
• Proven Apex experience — you can read, debug, and refactor existing code without needing a developer to translate.
• Experience managing multiple managed packages in production, including handling upgrades and troubleshooting integration conflicts (DealHub, Rocketlane, Gong, HubSpot or similar).
• Strong command of Flow Builder and automation troubleshooting across Flows, triggers, and process automation.
• Salesforce Platform App Builder or Advanced Admin certification (or equivalent demonstrated expertise).
• Experience with CPQ tools (DealHub or similar) is a strong asset.
• Comfortable working independently in a fast-moving environment where you own decisions, not just tasks.

Compensation

$104,000 - $130,000 CAD. Pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.

Benefits

• Unlimited Vacation: Recharge when you need to.
• Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
• Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
• Employee & Family Assistance Plan: Resources to support you and your loved ones.

Perks

• Flexible Work Schedule: Balance your work and personal life.
• Remote-First, In-Person Friendly: Options to work from home or at our local hub.
• Learning & Development Budget: Invest in your long-term growth goals and skills.
• Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
• Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
• Hands-On with LLMs: Enhance your expertise in leveraging large language models.
• A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.