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Senior Reverse Logistics Specialist
@Motive
[Hiring] Senior Reverse Logistics Specialist @Motive
Apr 12, 2025 - Motive is hiring a remote Senior Reverse Logistics Specialist. 💸 Salary: unspecified. 📍Location: Pakistan.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Senior RMA Specialist, you will be responsible for executing and managing system transactions related to product returns, RMAs (Return Merchandise Authorizations), and inventory reconciliation. This role plays a critical part in ensuring accurate processing of returns, maintaining data integrity, and supporting seamless reverse logistics operations in collaboration with internal teams and 3rd-party logistics (3PL) providers.
- Execute and manage system transactions for returned merchandise, including RMA creation, updates, and closure.
- Accurately process returns in the ERP/WMS system, ensuring all transactions align with inventory and accounting records.
- Coordinate with customer service, warehouse teams, and 3PL partners to ensure timely and accurate processing of returns.
- Maintain accurate records of returned products, ensuring proper tracking and reporting of return statuses.
- Reconcile inventory discrepancies related to returns, refurbishments, and product dispositions.
- Monitor and update system data for return locations, stock adjustments, and product conditions.
- Work closely with 3PL providers to ensure smooth returns processing, including tracking, sorting, and restocking activities.
- Communicate return-related updates to internal teams, including customer service, supply chain, and finance.
- Assist in resolving return discrepancies by investigating issues and implementing corrective actions.
- Generate reports on return trends, processing times, and inventory accuracy to support operational decision-making.
- Identify opportunities for improving reverse logistics workflows and system efficiencies.
- Support periodic audits and compliance checks to ensure adherence to company policies and industry regulations.
Qualifications
- Bachelor's degree in business, logistics, supply chain management, or a related field.
- Proven experience in warehouse management with a focus on 3PL operations.
- Familiarity with 3PL systems and technologies.
- Knowledge of safety regulations and compliance standards.
Requirements
- Minimum 3-5 years of related experience in Supply Chain or Logistics in consumer products.
- Very strong Excel skills required.
- Experience working in an ERP (SalesForce/Netsuite/Coupa).
- Knowledge of safety regulations and compliance standards in the logistics and warehouse industry.
Skills
- Strong communication skills to collaborate with different swimlanes and conduct business with manufacturers and 3PL.
- Organizational skills to perform several tasks at one time, keep detailed records, and manage several projects in a fast-paced environment.
- Problem-solving skills to handle unforeseen issues.
- Analytic skills to collect and analyze information, problem solve with data, and make decisions.
Benefits
- Creating a diverse and inclusive workplace is one of Motive's core values.
- We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives.
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| 📍 | Be aware of the location restriction for this remote position: Pakistan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
Pakistan
|
|
Job Type
unspecified
|
Posted
Apr 12, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Pakistan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
