[Hiring] Senior Revenue Operations Manager @Instacart

Role Description

Eversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce. We're hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one:

• Identify what the business needs before it's escalated to you.
• Bring a recommendation and drive it to completion.
• Report directly to the Director of Sales Capabilities & Strategy.
• Design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product.
• Collaborate with cross-functional partners like Strategic Finance, Commercial Partnerships, and Brand Partnerships.

What you'll cook up in your first year

• Standardized reporting and forecasting models live across CPG and Retail, giving commercial leadership one clear view of pipeline, renewals, and customer health.
• Dashboards built and adopted across Sales and Customer Success that leadership actually uses to make decisions, tracking pipeline, renewal rate, expansion, and churn risk.
• Operational gaps identified and fixed before anyone had to ask, each tied to a measurable improvement in forecast accuracy, data integrity, or process efficiency.
• AI tools, agents, and workflow automations built and shipped that eliminate recurring reporting and data cleanup work, cutting manual operational overhead across the commercial org.
• Trusted operational relationships built across every team you touch, with clean handoffs and no surprises.
• Process documentation and standardized frameworks built as you go, not bolted on after the fact.

Qualifications

• Bachelor's degree in Business, Analytics, Statistics, or related field.
• 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company; experience in CPG, Retail, or trade promotion/pricing analytics highly preferred.
• Proven ability to analyze and interpret complex data sets to deliver actionable insight.
• Fluent in using AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup.
• Experience with SQL and Tableau.
• Exceptional verbal and written communication skills, with the ability to present findings to leadership.
• Demonstrated ability to identify challenges, prioritize solutions, and execute improvements independently.
• Adept at working cross-functionally with a focus on aligning multiple stakeholders toward shared goals.
• A self-starter able to operate independently in a fast-paced environment.

Requirements

• MBA (optional).
• Working knowledge of Salesforce and Planhat (or comparable CS platform).
• Understanding of the CPG trade promotion, pricing, and revenue growth management landscape.
• Understanding of the Retail Merchandising landscape.

Benefits

• Highly market-competitive compensation and benefits in each location where our employees work.
• Remote work flexibility.
• Base pay range for a successful candidate is dependent on their permanent work location.
• Eligible for a new hire equity grant as well as annual refresh grants.