[Hiring] Senior Property Claims Examiner @SCM Services d’assurances

Role Description

The Sr Claims Examiner is responsible for investigating and settling property and first-party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state-specific guidelines. A nationwide knowledge base is a plus.

• Initiate the investigation of new claims
• Evaluate coverage and make appropriate policy decisions
• Evaluate and negotiate settlements of collision, specified perils, property damage, and transportation losses as appropriate
• Manage and oversee the work of outside adjusters, appraisers, and experts
• Develop a basic understanding of liability and coverage principles
• Recognize state-specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority
• Respond to time-sensitive material including intercompany arbitration hearings and department of insurance complaints
• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines
• Maintain state license by completing continuing education coursework and/or work towards a claims designation
• Handle small claim suits as needed
• Other duties as assigned by the claims supervisor

Qualifications

• 3-5 years experience with Property Claims required
• High School Diploma or Equivalent required
• Bachelor’s degree is preferred
• Experience with Lloyd’s of London is considered an asset

Requirements

• Proficient in Microsoft Office
• Preferred experience in Open Office
• Able to be licensed in states, countries where necessary
• AIC designation preferred

Competencies

• Use of clear, rational thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors
• Strong writing skills and proper use of grammar to prepare written status reports for the principal
• Ability to plan and exercise conscious control over the amount of time spent on specific activities
• Strong Communicator (verbal and written)
• Ability to multi-task and handle a high volume of concurrent tasks
• Work collaboratively with others inside and outside the company

Environment/Working Conditions

• Dynamic environment with tight deadlines, number, and changing priorities
• All prospective employees must pass a background check
• Office environment including prolonged periods of computer use
• Only US residents will be considered
• Remote working but may require some travel to home office, etc. - Little Rock, AR

Benefits

• Compensation will be based on experience and knowledge
• We welcome and encourage applications from people with disabilities
• Accommodation is available on request for candidates throughout the recruitment and assessment process