[Hiring] Senior Program Owner GTM Capabilities - CS / Sales Methodology @Guidewire Software

Role Description

The Guidewire Enterprise Readiness Team is a critical strategic organization developed to align information, learning, and communication experiences to support readiness and adoption goals across all Guidewire personas - Customer, Partner, and our internal Guidewire team. Our goal is to build an enterprise training and enablement strategy that becomes a competitive differentiator—ensuring employees, customers, and partners maximize their impact with Guidewire Cloud.

As a Program Owner specializing in Go-to-Market Capabilities for the global Customer Success organization, you turn business needs into meaningful learning that helps our teams win. You design, deliver, and continuously improve programs that are simple to use and tied to real business outcomes. You will be accountable for owning a portfolio of work including:

• New hire / role assignment learning
• Methodology training
• Competency development
• Ownership of the Sales / Adoption methodology (Challenger), applicable to all field-facing organizations

Qualifications

• 5-8 years in enablement, learning & development, onboarding, or related fields within enterprise software
• 3-5 years facilitating live or virtual training sessions
• P&C insurance or enterprise SaaS experience preferred
• Advanced skills in curriculum design, learning activities, and dynamic presentation/facilitation
• Contextualize by domain to ensure strategic relevance and practical adoption
• Plan and execute multi-workstream programs
• Excellent verbal, written, and presentation skills
• Ability to multitask and quickly adapt to a changing environment
• Influence alignment with EBPs and cross-functional leaders
• Operate within the Guidewire values of integrity, rationality, and collegiality
• Proficiency in Google Workspace, LMS, survey/analytics, authoring platforms, virtual delivery tools, AI tools, and project tracking (e.g., Monday.com)

Requirements

• Accountable for the functional onboarding program for the Customer Success organization
• Design and deliver an effective self-study curricula program for each templated role
• Maintain the Customer Success program currency
• Ensure new hires are appropriately registered for Field Onboarding or technical certification courses
• Delivery of the Sales / Adoption methodology for the entire Field organization
• Organize ongoing learning experiences and recertifications across the field organization
• Program development of ad-hoc role / functional training
• Ensure all projects are appropriately managed using readiness methodology
• Partner with Readiness Business Partners to plan and deliver ongoing training
• Track program success based on business performance, usefulness, and completion rates
• Support the future readiness strategy and overall readiness transformation program

Benefits

• US base salary range: $140,000 - $210,000
• Health, dental, and vision insurance
• Paid time off
• Company-sponsored retirement plan
• Eligibility for annual company bonus plan, commissions, and/or long-term incentive awards

Company Description

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.