[Hiring] Senior Professional Services Consultant @Enlyte

Role Description

This is a full-time remote position that can be located anywhere in the U.S.

A Professional Services Consultant is a key driver to ensuring that the configuration of Mitchell products meet the needs of our clients.

• Work with internal and external resources to gather, understand, and document requirements.
• Upon client acceptance of requirements, configure and test the product.
• Analyze results and generate reports that validate the business objectives were achieved.

Qualifications

• Experience with DecisionPoint Medical Bill Review Software.
• 5+ years experience in the auto casualty claims management space.
• Specific familiarity with the claims adjuster process, workflows, and bill review concepts.
• Ability to consult clients on the establishment of a bill review process across multiple jurisdictions.
• 5+ years experience with establishing custom business rules in a bill review application to enhance system performance and outcomes.
• 3+ years generating operational reports to assess the performance of auto casualty bill review operations.
• 3+ years in formal requirements gathering processes.
• 3+ years testing and quality assurance experience.
• Proven soft skills track record with:
  • Fostering a collaborative working environment with internal and external resources.
  • Gathering and documenting client business requirements.
  • Task and time management / prioritization.
  • Written and verbal communications that are timely, detailed, and clear.
  • Defining and analyzing complex mathematical reasoning statements.
  • Researching / analyzing software issues.

Benefits

• Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts.
• Life and AD&D Insurance.
• 401(k).
• Tuition Reimbursement.
• An array of resources that encourage a lifetime of healthier living.
• Compensation depends on the applicable US geographic market.
• The expected base pay for this position ranges from $81,000 - $110,000 annually, based on skills, experience, and education.