[Hiring] Senior Pricing Manager @Redox

Role Description

As Director of Pricing, you will own how pricing works operationally at Redox. Your job is to take the pricing and packaging strategy set by Product and turn it into deal-level guardrails, tools, and decisions that Sales can use every day. You will run Redox's Deal Desk for bespoke, non-standard deals, working directly with reps and reviewing Gong call recordings to understand customer needs.

You will also be the connective tissue between the field and Product, surfacing what's happening in negotiations to help refine pricing strategy with real deal data. This is an execution and operations role, focused on making pricing work in practice.

Job Responsibilities

• 40% — Deal Desk & Execution
  • Serve as Redox's Deal Desk for bespoke, non-standard enterprise deals, reviewing and approving pricing before it reaches the customer.
  • Pull deal context from account executives and Gong call recordings to understand the customer's business need and negotiation pressure.
  • Structure pricing for each deal across Redox's three commercial levers — platform fee, connection-based pricing, and transaction-based pricing.
  • Advise reps in real time on structuring responses to specific asks — discounts, multi-year terms, minimum commitments, ramp schedules, and most-favored-nation clauses.
  • Partner with Sales leadership, Finance, and Legal to translate approved pricing into contract-ready terms.
• 25% — Pricing Operations & Governance
  • Set and enforce discounting guardrails and approval thresholds to maintain consistency and margin protection.
  • Build and maintain self-serve pricing tools/models for standard scenarios.
  • Own the operational workflow and systems that support deal pricing approvals (CPQ, Salesforce, or equivalent).
  • Maintain documentation of current pricing rules, exceptions, and approval paths for auditability and repeatability.
• 20% — Cross-Functional Collaboration & Insight
  • Partner with Product to translate pricing and packaging strategy into operational guardrails and Deal Desk practice.
  • Track pricing and discounting patterns across closed deals and provide feedback to Product.
  • Represent the voice of Sales in pricing conversations.
  • Partner with Finance to ensure deal pricing aligns with margin and revenue targets.
• 15% — Change Management & Enablement
  • Lead rollout of pricing and packaging changes approved by Product.
  • Partner with Sales Enablement to equip go-to-market teams with necessary tools and guidance.
  • Provide leadership updates on Deal Desk performance and adoption of new pricing models.

Qualifications

• 8+ years in deal desk, sales finance, revenue operations, or pricing operations, ideally at a B2B SaaS company.
• Proven track record structuring and negotiating complex, multi-element enterprise deals.
• Experience operationalizing pricing or packaging strategy into guardrails, tools, and repeatable processes.
• Comfortable working directly with reps under deal pressure.
• Strong financial modeling and analytical skills.
• Strong cross-functional collaboration skills.
• Healthcare, health tech, or healthcare interoperability experience is a plus.
• Ability to effectively leverage AI tools in day-to-day work.
• Bachelor's degree in Business, Finance, Economics, or a related field (strongly preferred).

Requirements

• Specific Software Platforms/Tools:
  • Salesforce
  • Gong
  • CPQ/quoting tool
  • Google Suite
  • AI tools (e.g. Claude)

Compensation

The base salary range for this position is expected to be $155,000 to $180,000 per year. The actual offer may vary depending on multiple factors unique to each candidate.

Benefits

• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend)
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program